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Training & Events FAQs

View area hotels, cancellation policy, dress code, etc. for our offices and training locations.

COVID-19 Update

MRA is offering training in-person, online, or at your own location. Your safety is our priority.

  • Reduced classroom size to ensure social distancing.
  • Availability of hand sanitizer for participants.
  • Individual packaged lunches.
  • Classroom spaces will be thoroughly cleaned and sanitized before every session.
  • All interactive activities will be done with plenty of space between participants.

Learn more about MRA’s COVID-19 safety measures here.


  • Accommodations and Special Requests

    Please contact us at 800.488.4845 or fill out the "Let's Talk" form below in advance for any accommodations, special requests, or dietary needs. Nursing mothers, please ask the MRA representative at the front desk or the program instructor to show you our private area.

  • Area Hotels

    Waukesha, WI

    • Holiday Inn, N14W24140 Tower Place, Pewaukee, WI 262.506.6300
    • Wildwood Lodge, N14W24121 Tower Place, Pewaukee, WI 262.506.2000

    Plymouth, MN

    • Comfort Inn (next to Lucky 13 restaurant), 3000 Harbor Lane #N, Plymouth, MN 763.559.1222 
    • Crowne Plaza Minneapolis West, 3131 Campus Drive, Plymouth, MN 763.559.6600

    Palatine, IL

    • Holiday Inn Express Rolling Meadows, 3477 West Algonquin Road, Rolling Meadows, IL 60008 847.259.6600

    Moline, IL

    • Best Western Airport Inn, 2550 52 Avenue, Moline, IL309.762.9191 or 800.780.7234
    • Comfort Inn (near the airport), 2600 52 Avenue, Moline, IL 309.762.7000

    Mention MRA for a reduced rate on the hotels listed above.

    Please contact us at 800.488.4845 or [email protected] for additional local lodging recommendations.

  • Credits

    HRCI and PDCs
    Recertification Credits for HR Professionals - MRA supports recertification credits for both HRCI and SHRM certifications through our training programs, conferences, and special events. MRA is an Approved Provider for the HR Certification Institute (HRCI) and a Preferred Provider for the Society for Human Resource Management (SHRM). Information about HR and business credits toward PHR and SPHR recertification, and credits toward SHRM-CP and SHRM-SCP certification, can be found in individual program descriptions on MRA's website.

    MRA provides Continuing Education Units (CEUs) for its programs. The CEU is a nationally recognized standard unit of measurement. It is awarded for every 10 contact hours of participation in an organized, continuing education experience that takes place under responsible sponsorship, capable direction, and qualified instruction. All of MRA's regularly scheduled training programs earn CEUs. The number of CEUs is noted with the individual program description listed in MRA's catalogs and on MRA's website.

    MRA is accredited by the International Association for Continuing Education and Training (IACET). MRA complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, MRA is authorized to issue the IACET CEU.

    Please contact us at 800.488.4845 to request credits for a course you recently attended.

    IACET Logo
    HRCI Logo
    SHRM Logo

  • Dress Code

    We suggest you dress comfortably; business casual is preferred. Temperatures in our classrooms can vary, so you may want to bring a sweater or light jacket for your personal comfort.

  • Lunch

    Food and beverages provided at conferences and special events will vary. If you have any special dietary needs (gluten-free, vegetarian, allergies, etc.), please contact the MRA location in advance, so we can provide an appropriate meal.

    • Waukesha, WI: All event participants have unlimited access to the MRA Café, which offers hot and cold beverages and light snack items. Full-day programs include lunch. If you have any dietary needs, please notify the office in advance. Filtered water is available if you’d like to bring a reusable mug/cup (we provide small cups). A microwave is available for personal use. Vending machines are available for an additional variety.
    • Plymouth, MN: All event participants have unlimited access to the MRA Café, which offers hot and cold beverages and light snack items. Full-day programs include lunch. If you have any dietary needs, please notify the office in advance. Filtered water is available if you’d like to bring a reusable mug/cup (we provide small cups). Vending machines are available for an additional variety.
    • Palatine, IL: All event participants may enjoy coffee, juice, and light breakfast items. Full-day programs include lunch. Vending machines are also available on the main level of the Wojcik Conference Center.
    • Moline, IL: All event participants may enjoy hot and cold beverages and light snack items. There are many lunch options within a one-mile radius. Lunch is not provided for full-day programs.
    • Other Locations: Full-day programs in Neenah, Sheboygan Falls, Madison, and Eau Claire (WI) and Bloomington, Burnsville, Chanhassen, Mankato, St Paul, and Sartell (MN) include lunch.
  • Locations

    MRA Offices and Training Locations

    Click here for more information on our MRA offices and training locations.

  • Registrations and Cancellations


    You may register online at or contact MRA Registrations at [email protected] or 262.696.3319. We are also happy to help with training recommendations if you’re unsure what program to choose.

    To ensure maximum effectiveness and participation, programs have a minimum and maximum capacity. Reservations are made on a first-come, first-served basis.

    Each program participant will receive an automatic email confirmation from MRA’s web site at the time of registration. During the checkout process, you may send a confirmation copy to someone else’s email. This contact will need to be in MRA’s system for it to send successfully. If confirmations are not received from MRA within one hour, please contact us to confirm your registration before attending.

    NOTE: If you are registering for a program that takes place the next day, please call us to register at 262.696.3319. We will assure your name is on the roster and have training materials for your arrival.



    Attendee substitutions may be made at any time and are encouraged when the original registrant cannot attend. If you must cancel or reschedule, please notify us at least 24 hours prior to the start of the program to receive a full refund of the program price. Cancellations or date changes made less than 24 hours prior to the start of the program will incur the full registration cost.


    MRA’s cancellation and refund policy for courses offered in Minnesota complies with the Minnesota Office of Higher Education statutory refund policy. If a registrant needs to withdraw from a program with 40 hours or less, your refund will be pro-rated by the number of hours attended and the length of the program. To receive a full refund of tuition, fees, and other charges, you must withdraw from your program before the scheduled start day of the program. You will receive written notice acknowledging your withdrawal request within 10 business days after receipt of the request and you will receive a refund of any tuition, fees, and other charges within 30 business days of receipt of your withdrawal request. Notice of cancellation may be phoned in to 800.488.4845.


    MRA - The Management Association is licensed as a private career school with the Minnesota Office of Higher Education pursuant to Minnesota Statues, sections 136A.821 to 136A.832. Licensure is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions.


    To make any changes to your registration, please contact MRA Registrations at 262.696.3319 or [email protected].

  • Snow Days and Inclement Weather

    On rare occasions, MRA programs, conferences, and special events may be canceled or postponed due to snow or other weather conditions. If this happens, we will contact participants as soon as possible, using email addresses we have on file. If we don’t receive responses, we will try reaching participants by phone.

    If a program has a small number of participants and some choose not to attend because of weather, we may need to cancel or reschedule the program. We will contact participants as soon as possible by email/phone. It is best to contact Registrations at 800.488.4845 if you are delayed due to weather conditions, so we know to expect you, but also so we can alert you of any changes due to low attendance.

    In the rare event that MRA offices close due to weather, program participants will be contacted and the closing may be listed as follows:

    Wisconsin - TMJ4 television; WTMJ 620 AM, and 94.5 FM radio
    Minnesota - KARE11 and WCCO TV stations

    Please contact Registrations at 800.488.4845.

  • Wireless Internet

    Wireless internet is available at each MRA location. You may ask any MRA representative for the password if needed.

  • Training Center Room Rentals

    Does MRA Rent Its Meeting Space?

    Yes, rental space is available at MRA for your next corporate meeting, conference, or special event in Waukesha, WI, Plymouth, MN, and Moline, IL.

Meet Our Team

Let's Talk!

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