Our reason for existence is to serve each member by providing information, training and direct help.
Our word is our bond; you can count on it. Our purpose is to help your company achieve productive employer-employee relations and enhance your ability to effectively meet current and future business challenges.
We will never intentionally mislead you. If we don’t know the answers, we will not guess. We will research them and get back to you or direct you to the appropriate resource.
Our success is directly tied to your company’s success. We will strive to provide assistance and staff development that will strengthen and enhance the human resources, productivity and quality of your company and its products and services.
All contacts and discussions will be held in strict confidence, unless you permit the use of your name in exchanging information with others.
We will present the situation as we see it, even though occasionally you may not like to hear our views or they disagree with your opinion.
We recommend what we would do if in your situation, describe area practices and provide practical alternative solutions. In other words, we won’t tell you how to run your business.
We appreciate that we are only as good as your confidence and trust in us. We will earn that trust and confidence every day.
Assistance can best be rendered when we are fully informed about myriad government regulations, laws and industry practices that affect your operation. We pledge to be in the forefront in making you aware of such legislation and practices, thereby avoiding costly problems.
Finally, we aim to do what’s right because it is right and fair. We will not bend the rules in order to bypass tough decisions. And we will serve your company to the best of our ability.