MRA Online Privacy Policy

Last modified: October 13, 2022

  • Introduction

    Introduction

    Purpose.
    The purpose of this Privacy Policy is to describe how MRA - The Management Association, Inc. (MRA) collects, uses, and shares information about you through our website located at www.mranet.org (collectively referred to herein as the “Site”). This Privacy Policy also covers MRA’s policies and commitment to your privacy in connection with MRA’s non-background screening services, including its communications and interactions with you. MRA maintains a separate Privacy Policy pertaining to its background screening services, which is available here. Please read this Privacy Policy carefully to understand our information-handling practices. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Policy. By providing us with personal information or using the Site, you expressly consent to the information-handling practices described in this Policy. If you do not agree with this Policy, please do not use the Services or provide us with your information.

    Third-Party Sites.
    Our Site may contain links to third-party sites that are not owned or controlled by MRA. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.

    Terms of Use.
    Please note that your use of our Site is also subject to our Terms of Use.

  • Information We Collect and Why We Collect It

    Information We Collect and Why We Collect It

    Personal Information You Provide To Us:

    For the purposes of this Privacy Policy, “personal information” is any information that identifies, relates to, or can be used to contact a particular individual. The specific types of personal information you may provide to us through the Site, communications, or interactions with us, can be grouped as follows:

    • Identity and contact information – First name, last name, mailing address, email address, billing address, position, name of employer, and telephone number (when you create an account through the Site).
    • Transactional information – Details regarding purchases you make, including payments received, payment details, services purchased, transaction history, and other information relating to your use of the application. Note that MRA uses a third-party processor to process payment cards used to make or receive payments.
    • Marketing and communications information – Details regarding informational and promotional materials you may have requested or received from us, the products in which you are interested, your receipt of promotional communications, information on your marketing or communication preferences, and copies of communications and inquiries, you have submitted to us, including through email, calls, and features available on our Site.
    • Customer support information – Details about any customer service issues you are experiencing that require support.
    • Device and usage information – Details regarding how and when you use our Site, including the device used to connect to our Site, your IP address and device identifier, the frequency and duration of your usage, the pages you view, what websites or search terms referred you to our Site, and information about your interaction with our Site.

    We collect this information when you access, use, or navigate our Site, fill in forms on our Site, request information or communicate with us (including by phone, email, or otherwise), visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information.

    Please note that we may aggregate or anonymize the foregoing types of data such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.”

    Information Collected Through Google Analytics:

    We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information regarding Google Analytics please visit Google's website and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

    Information Collected Through Cookies and Similar Technologies:

    We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Site through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including storing user preferences and tracking user trends. We do not (directly or through third parties) track your online activity after you leave our Site.

    Information from Other Sources:

    We may obtain both personal and non-personal information about you from affiliates, business partners, vendor partners, contractors, suppliers, and other third parties and add it to other information we have collected. We, and the third parties we engage, may combine information we collect from you over time, and across the internet, with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.

    Information from Social Media:

    If you interact with us on any social media platform:

    (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Privacy Policy, and
    (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from MRA and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.

    No Information From Children Under Age 13:

    If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or call us at 800.488.4845.

  • How We Use Information

    How We Use Information

    As described above, we collect information from you so that we can provide products and services that you purchase at the Site, and provide information that you request from us. Specific uses include:

    • Negotiating, entering into, and managing our business relationship with you and providing products and services to you, processing payments from you, and fulfilling orders.
    • Providing and optimizing your experience on our Site and ensuring that our content is presented to you in the most effective manner.
    • Communicating with you, responding to your inquiries, and communicating regarding our products and services, and other issues.
    • Sending you promotional or informational communications and solicitations, engaging in marketing and advertising, tracking your marketing preferences, and for our internal marketing purposes.
    • Developing, updating, and improving our products and services, customer service, and customer experience, and otherwise improving our knowledge and insights regarding customers.
    • Notifying you about changes to our Programs or this Policy.
    • Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.

    For more information about your options relating to your personal information and your communication preferences, see “Choices About the Collection and Use of Personal Information” below.

  • Disclosure of Your Information

    Disclosure of Your Information

    When the information we collect is aggregated, anonymized, or otherwise does not identify you it is no longer considered “personal information.” We may use such information for any purpose or share it with third parties, to the extent permitted by applicable law. In addition, we may share information that we collect or that you provide in the following circumstances.

    To service providers, vendors, and other third parties that assist with our business.
    We may provide information to third-party service providers that help us process orders, and fulfill and deliver products and services that you purchase from us. We may provide your information to third parties to help host our Site, including features on our site such as our webstore and APIs, as well as vendors who assist with Site analytics. We may provide your information to vendors who assist with our sales, marketing, and communication efforts, including those that provide marketing and advertising services for us, remove repetitive information from our user lists, and process payments.

    Please note that such vendors will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service.

    Your Consent.
    In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations, or individuals outside of the MRA when we have your consent to do so.

    Legal Proceedings.
    We will share personal information with third-party companies, organizations, or individuals outside of MRA if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

    • Meet any applicable law, regulation, subpoena, legal process, or governmental request.
    • Enforce applicable Terms of Use, including investigation of potential violations.
    • Detect, prevent, or otherwise address fraud, security, or technical issues.
    • Protect against harm to the rights, property, or safety of MRA, our users, customers, or the public as required or permitted by law.

    Transfer in the Event of Sale or Change of Control.
    If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

  • Our Marketing Efforts

    Our Marketing Efforts

    We may send you direct marketing communications from time to time including news, updates, offers, and other announcements relating to our services and activities. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe using the option provided in the communication you have received (e.g., in the footer of the email) or by contacting us using the information below.

  • Access to Your Information and Choices

    Access to Your Information and Choices

    We respect your right to make choices about the ways we collect, use, and disclose your information. We try to offer you meaningful choices regarding your personal information. Some choices you have regarding personal information include the following.

    Marketing Emails – As required by applicable laws, you can opt out of receiving promotional emails from us by clicking the “opt-out,” “unsubscribe,” or similar link in any such promotional emails and following the instructions provided.

    Cookies – Depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser and device are different, so we recommend you evaluate the tools and settings available in your browser or device, as well as any available instructions for the same. Please note that if you disable or delete cookies, you may not be able to access or use certain features of the Site. Read more in our Cookie Policy.

    Google Analytics – As discussed above, we use Google Analytics in connection with the Site. If you would like to refrain from having your data collected by Google Analytics, Google has developed an opt-out browser that you can use. You can find more information on how Google uses the information it collects here.

    Interest-Based Advertising – To opt-out of personalized or interest-based advertisements, you may be able to adjust the settings on your device. Please go to your device settings and opt out through the controls provided through Google/Android or iOS, as applicable. Each operating system, iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices, has its own instructions on how to prevent the delivery of interest-based advertisements. (We cannot guarantee that these instructions will not change, or that they will continue to be available; they are controlled by each mobile platform, not us.). For any other devices and/or operating systems, please visit the privacy settings for the applicable device or contact the applicable platform operator. You can also visit https://optout.aboutads.info to opt-out of interest-based advertisements.

    Declining to Provide Information – You can choose not to provide us with information we may request, but that may result in you being unable to use certain features of our Site, request information about our services, make purchases, or initiate other transactions with us.

    Do Not Track Mechanisms – Please note that our Site does not honor “Do Not Track” signals, and such signals will not impact the operation of the Site.

    In addition to the above, you may contact us using the details provided at the end of this Policy with any questions about the choices relating to your personal information.

  • Security and International Visitors

    Security and International Visitors

    Security of Your Information

    We use commercially reasonable and appropriate physical, technical, and administrative security measures and safeguards to protect the confidentiality and security of your personal information. Because the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

    International Visitors

    Our Site is operated and managed on servers located and operated within the United States and is intended for use only by individuals located in North America. To the extent residents of other jurisdictions access our Site, they agree and consent to the transfer to and processing of personal information on servers located in the United States, and that the protection of such information may be different than required under the laws of your residence or location.

  • Changes and Questions

    Changes and Questions

    Changes to Our Privacy Policy

    Our Privacy Policy may change from time to time. If there are changes to our Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of this website after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check the Policy periodically for updates.

    Questions and How to Contact Us

    If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or otherwise need to contact us please use the Contact Us feature on our website, call us at 800.488.4845, email us at [email protected], or contact us by US postal mail at the following address:

    MRA - The Management Association
    N19W24350 Riverwood Drive
    Waukesha, WI 53188