In-Person Training

Leadership:

• Managing Challenging Conversations for Better Resolution
• Supervision Fundamentals*
• Surviving as a New Leader: Making the Transition

Principles of Leadership Excellence Certificate Series:*

1. Trust and Influence - PLX 1*
2. Communicating for Results - PLX 2*
3. Culture, Motivation, and Aligning Goals with Strategies - PLX 3*
4. Training, Delegating, Coaching, and Managing Performance - PLX 4*
5. Building Collaboration and Managing Conflict – PLX 5*
6. Leading Change and Putting it All Together – PLX 6*

Frontline Leadership Certificate Series:*

1. Motivation and Trust Building - FL 1*
2. Communication Skills - FL 2*
3. Effective Training Techniques - FL 3*
4. Resolving Conflict and Handling Difficult People Problems - FL 4*
5. Frontline Leadership Series Capstone: Tools for Success - FL 5*

HR Business Partner Certificate Series:**

1. HR as Strategic Business Partner**
2. HR Metrics: Impacting Business Results**

Business & Soft Skills:

• Assertive Communication in the Workplace*
• Civility in the Workplace*
• Strategic Selling

*HRCI (General) Credit and SHRM PDCs are available.
**HRCI Business (Strategic) Credit and SHRM PDCs are available.

Leadership:

• Frontline Leadership Series Capstone: Tools for Success - FL 5*

*HRCI (General) Credit and SHRM PDCs are available.
**HRCI Business (Strategic) Credit and SHRM PDCs are available.

Human Resources:

• HR Leadership Forum*

Leadership:

• Leadership for Leads
• Supervision Part I: Fundamentals of Leadership*
• Supervision Part II: Fundamentals of Leadership*

*HRCI (General) Credit and SHRM PDCs are available.
**HRCI Business (Strategic) Credit and SHRM PDCs are available.