Challenges are what make life interesting, and overcoming them is what makes life meaningful.”Joshua J. Marine
As a Survey Data Analyst, Cheryl is responsible for reviewing data for wage and salary surveys and custom surveys. Not only does she take the necessary quality control steps with data, but she is also often referred to as MRA’s “survey guru” because of her friendly, helpful communication style. Cheryl has an uncanny ability to spot interesting findings, contradictions, and insights. She brings extraordinary attention to detail to every project. With her “can do” attitude and passion for delivering accurate and insightful wage, salary, and benefits data, organizations are confident that they are receiving the insights necessary to attract and retain talent.
Cheryl programs questionnaires, organizes data, and prepares data for analysis. She is involved with the publication of MRA’s core Wage and Salary surveys as well as custom wage and benefit surveys. This includes working with survey data in state-of-the-art web-based survey software and Excel. Her strong customer service skills serve her well as she responds to incoming requests and questions from MRA members. Because Cheryl has over 20 years of successful experience in human resources, administrative and customer service support, she is able to put herself in the shoes of each member, providing both empathy and resolution of issues.
- Coordinated multiple wage and salary surveys, including programming the questionnaire, cleaning data, and reaching out to members for clarifications and preparing the data for analysis.
- Skilled in crafting messages to members to encourage them to participate in surveys and to remind them to send in corrected information.
- Worked on and continues to handle multiple custom surveys each year, spotting nuances and providing key insights with careful attention to detail.
- Regarded as one of the survey department’s best in handling survey inquiries, walking members through the process of filling out surveys, and answering day-to-day questions.
Cheryl holds a bachelor’s degree in business administration from University of Wisconsin-Milwaukee with majors in human resource management and marketing.