Frontline leaders must learn how to meet the demands of leading work while doing work. This program offers you a practical understanding of basic leadership skills, work values, organizational responsibility, and trust and relationship building.
- Recognize and understand your role as a frontline leader.
- Identify ways to influence others to want to work with you.
- Build and maintain trust and respect in relationships.
- Use effective motivational techniques to achieve greater results.
Who Should Attend:
This series is valuable for both new and experienced frontline leaders from office, manufacturing, and service organizations. These individuals are not officially "management" employees, but provide leadership, direction, and guidance to a work group, without the power to hire, fire, promote, or conduct performance reviews.
For new supervisors and managers who have the responsibility to hire, fire, promote, and evaluate performance, the Principles of Leadership Excellence Series is strongly recommended.