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Supervision Part II: Fundamentals of Leadership

Leadership & Management & Supervision

Location & Dates

This course focuses on developing participants communications skills, with an emphasis on listening, and becoming more effective problem solvers. Participants will select a real-life problem and apply listening techniques and problem-solving skills learned in the course.

Learning Objectives:

  • Explore techniques to increase listening effectiveness
  • Uncover common barriers to effective communication and how to minimize them
  • Identify specific steps of the problem-solving process
  • Apply listening and problem-solving skills to a real-life problem 

When you complete the entire program, you will receive a certificate recognizing your achievement.

Who Should Attend:

Any supervisor or manager or who wants to enhance their ability to listen and solve problems more effectively.

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2020 Schedule

View the page in our Training Catalog.

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