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Supervision Part II: Fundamentals of Leadership

Training
Leadership & Management & Supervision

Location & Dates

This course builds on the basic supervision skills learned in Supervision Part I: Leadership Fundamentals. You will select a real-life situation from work and apply the listening techniques and the innovation process.

Learning Objectives:

  • Demonstrate effective communication techniques.
  • Identify processes to implement and manage change in the workforce.
  • Describe ways to reduce problems and create innovation.
  • Identify techniques to foster a culture where employees are empowered to act and then inform.
  • Execute a plan to encourage an organizational philosophy of continuous improvement.

When you complete the entire program, you will receive a certificate recognizing your achievement.

Who Should Attend:

Any experienced supervisor or manager who wants to enhance or refresh their communication and interpersonal skills or learn how to effectively problem-solve at work.

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