Communicating Clearly for Results
Location & Dates
Principles of Leadership Excellence Plus
Excellent communication skills — you can’t be a great leader without them. In this course, you’ll consider the characteristics of your DiSC® communication style and adapt it to the differing styles of others. You’ll also hone your listening skills, ask more efficient questions, and deliver feedback effectively using disarming “I” messages to minimize defensiveness and get the results you need. You are always communicating, through your words, tone of voice, or body language. This course helps you send the right message.
Learning Objectives
- Identify elements that give nonverbal communication meaning.
- Examine appropriate and effective use of modes of communication technology such as email, texts, and audio and video conference calls.
- Apply the DiSC® model to recognize differences between styles and adapt your style for more effective communication.
- Compare the characteristics of generations in today’s workplace.
Who Should Attend:
This course is designed for supervisors with ideally at least 1-2 years of experience. Individual contributors who have a high potential for a leadership position or those new to their roles also find this series invaluable to their growth and development.
