Building Trust and Relationships

Principles of Leadership Excellence Plus

As a modern leader and manager, you and your relationships are the foundation of your success. Building and maintaining trust and relationships using emotional intelligence are keys to successfully influencing those you work with (your manager, peers, and direct reports). In this module, you will discover strategies for building trust and respect for yourself and within your team. Trust takes a long time to build but can be lost in an instant, even when your actions are well-intentioned.

Learning Objectives

• Differentiate leaders and managers, and determine which role is situationally appropriate.
• Describe the effective uses of influential and positional power.
• Assess the state of your work relationships (manager, peers, direct reports), and plan to increase their effectiveness.
• Examine the impact of the four emotional intelligence factors.
• Use four essential elements to design a plan that builds greater trust and respect for you and your team.

Who Should Attend:

This course is designed for supervisors with ideally at least 1-2 years of experience. Individual contributors who have a high potential for a leadership position or those new to their roles also find this series invaluable to their growth and development.