Assertive Communications in the Workplace header image

Assertive Communication in the Workplace


Location & Dates

Assertive communication is not passive, nor is it aggressive and dominating; it represents the most effective method of expression in almost every workplace situation. This one-day program is designed to help participants increase their influence and credibility, add confidence to their communication, become more effective in dealing with conflict situations, and increase results.

Are you known for being passive, aggressive, or passive-aggressive? How you react and respond to stress, pressure, and conflict in the workplace can have long-lasting effects - on your relationships, your professional reputation, your results, and your career path. In this one-day program, we will discuss and practice assertive communication, enabling you to honestly and directly express your thoughts, feelings, and opinions in a way that is constructive, credible, and respectful to others.

Learning Objectives:

  • Recognize and address assertive, aggressive, and passive behaviors.
  • Be appropriately assertive in conflict situations.
  • Reduce defensiveness in communication.
  • Use positive communication techniques.
  • Deliver difficult messages in a confident, assertive manner.
  • Identify and interpret nonverbal messages.

Who Should Attend:

Managers, supervisors, professionals, specialists, administrative assistants, and other leadership professionals who want to improve their ability to communicate more directly, tactfully, and effectively.


This Course is a Popular Onsite.

Click here for more information.

Bring This Course to You!

with training tailored to your organization's needs

Let's Talk

To find out more about the services we offer, or to speak with a specialist about your specific needs, complete this form and one of our experts will reach out to you shortly.

Can’t wait? Call us now at 800.488.4845.

Effective Training Techniques
Leadership & Management & Supervision
Find a date
Sr HR Roundtable header image
Senior HR Roundtable
Leadership & Management & Supervision
Find a date
Resolving Conflict and Handling Difficult People Problems header image
Resolving Conflict and Handling Difficult People Problems
Leadership & Management & Supervision
Find a date