Customer Service Manager Roundtable header image

Customer Service Manager Roundtable

Roundtable
Customer Service

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As a customer service manager, you and your staff are on the front line of customer interactions every day. And those interactions not only define how customers view your organization but how they conduct business with you. Meet with a group of your peers to discuss issues and share best practices on topics such as managing difficult direct reports, key performance indicators, and how to motivate and engage staff.

Shop Assistant
Customer-Centered Communications
Training
Customer Service
Communication
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Win Over Angry Customers Through Problem Solving header image
Win Over Angry Customers Through Problem Solving
Training
Customer Service
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Delivering Exceptional Service Header image
Delivering Exceptional Service
Training
Customer Service
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