Tammy Smith

Tammy Smith

SPHR, SHRM-SCP
Manager, Learning & Development, Instructional Design
Learning & Development
[email protected]
763.253.9135
The only limit to the height of your achievements is the reach of your dreams and your willingness to work hard for them.
Michelle Obama
 

As a child, Tammy imagined an exciting career as a fashion designer or buyer. Through a successful start in retail leadership as a young adult, she realized it wasn’t the products that drove her motivation—it was the people. From then on, Tammy focused on training roles where she could use her experience, knowledge and energy to support others on their own paths to success.

In today’s ever-changing business world, Tammy is passionate about understanding the needs of the individual and team and delivering modern training to support those needs. With high energy and collaboration, Tammy’s goal is to provide practical skills and techniques that help leaders develop their teams and drive business results.

Expertise

Tammy’s specialties include management and supervisory development, performance management, hi-potential development programs, and employee onboarding. In 15+ years as a learning and development professional, Tammy has designed and delivered training programs to managers around the country, helped teams through acquisitions, new locations and business growth, and supported teams through reductions-in-force and business challenges. Tammy has achieved multiple certifications in Human Resources and Learning and Development:

  • Senior Professional in Human Resources® (SPHR®) from the Human Resources Certification Institute® (HRCI)
  • Senior Certified Professional® (SHRM-SCP®) from the Society for Human Resource Management (SHRM®)
  • DiSC® Facilitator Certification from The TEAM Approach, Inc.
  • Train-the-Trainer Master Trainer Certification from Novations Group, Inc.

Key Accomplishments

  • Improved manager and supervisor performance by designing blended training curricula on communication, coaching, performance management, conflict resolution, and time management
  • Increased commissioned sales department engagement and performance by designing blended training curricula for sales managers, and on-the-job selling and product knowledge materials for sales professionals
  • Elevated recruiting and interviewing practices by designing recruitment planners, interview guides, and classroom training programs
  • Designed hi-potential development programming and contributed to succession planning with career development framework

Professional and Community Activities

Tammy is an active volunteer with Twin Cities Society for Human Resource Management (TCSHRM), working on conference committees and other events held in person and virtually each year.