Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.”Helen Keller
Stephanie’s optimistic, calm demeanor and can-do attitude shows through in her commitment to provide an exceptional customer/employee experience. She enjoys collaborating with coworkers, taking on new challenges, and learning new skills.
Expertise
Stephanie brings many years of technology and marketing experience to her multiple roles with MRA. She is responsible for deploying, maintaining, and troubleshooting technology-based products and services that MRA employees use and for providing ongoing staff training. She is the technical lead for producing total reward statements for MRA members. Stephanie also maintains MRA’s eSource website that contains training materials for MRA’s online courses, and she works with the marketing team to create member publications. With strong multi-tasking skills, an open mind to new concepts, and the ability to quickly learn and understand technologies and applications, Stephanie is dedicated to using technology to improve processes.
Key Accomplishments
- Played a critical role in exporting of membership data from a customer relationship management system (CRM) and checked and updated data for accuracy before it was imported.
- Assisted with the migration of computer technologies and the implementation of a new phone system as part of the IT team.
Education
Stephanie completed a legal secretary program at Brainerd Technical College, Brainerd, Minnesota.
Professional and Community Activities
Stephanie is a volunteer at Feed My Starving Children.