“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.”Albert Schweitzer
Pam’s energetic presentation and facilitation keep learners engaged and earn her high marks from colleagues and customers alike. Cognizant of learners’ needs, she explains concepts in a way that makes them easy to understand and translate into improved overall effectiveness on the job. She has strong rapport with multigenerational groups and instant credibility with employees at all levels, including first-line and senior management. Pam’s classes are both practical and enjoyable, as she leverages her experience, creativity, and enthusiasm to produce a vibrant, interactive learning experience.
Expertise
Pam is an accomplished training professional with more than 25 years of experience in learning and development, leadership, customer service, and sales. By working with and for small, midsized, and large (Fortune 500) companies in a wide array of industries—ranging from technology, manufacturing, healthcare, retail, and financial services to consulting—she gained real-world insight into business operations that enables her to integrate key organizational objectives into a personalized classroom experience tailored to the specific needs of each customer.
Key Accomplishments
- Delivered leadership training and coaching programs to more than 3,000 professionals employed by Fortune 500 organizations, helping management teams improve their overall effectiveness in achieving organizational goals.
- Partnered with a Fortune 100 company to create and pilot a successful month-long leadership development training program, which was subsequently implemented nationwide.
- Conducted train-the-trainer programs for corporate clients, providing guidance, support, feedback, and mentoring to both new and experienced trainers.
- Redesigned a key selling skills program to incorporate a blended learning approach within a learning management system, which minimized sales reps’ time out of the field and reduced travel costs.
Education
Bachelor of Science in Education, University of Arkansas–Fayettevile
Professional and Community Activities
Pam is a Partner in Hope with St. Jude Children’s Research Hospital and works as a volunteer with the American Diabetes Association Tour de Cure annual fundraising event.