Jami Kastner

Jami Kastner

Advanced FCRA
Be the change you want to see in the world.

Jami believes in modeling the changes she would like to see in the world around her. In the RBI Department, she uses this philosophy to resolve member issues, help candidates, and lead her team to provide excellent reference and background investigations for MRA’s members. In her role, Jami puts equal importance on making sure members get the information they need as well as making sure candidates are treated respectfully.


Jami has worked in the RBI Department at MRA since 1999. Her favorite part of the RBI job is the people: interacting with members, helping candidates, and teaching the members of her team. In her former life, Jami was a teacher and coach, and she uses those skills every day in RBI, educating members and coaching her team members. Exceeding member expectations is her number one goal.

Key Accomplishments

  • Turning difficult member situations into positive, value-infused experiences for the member
  • Giving kind attention to candidate concerns and helping them navigate the background-checking process
  • Developing and continually improving a strong training and development plan for RBI Specialists


Jami holds a Bachelor’s Degree in Secondary Education from Trinity College in Deerfield, IL.

Professional and Community Activities

Jami is a member of the Professional Background Screening Association (PBSA), holding her Advanced Fair Credit Reporting Act certification which is issued by the PBSA.

Jami has 20 years of experience coaching high school cheerleading, presenting at state coaching conventions, and mentoring new coaches.