Mastering Internal Customer Service


Mastering Internal Customer Service
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Employees at all levels and experience are responsible for delivery of exceptional service to internal and external customers. Service crosses all industry lines, including manufacturing, insurance, health care, sales, real estate, technical, and more.


This on-demand customer service training will cover:

  • Six common actions that create barriers between work teams. 
  • Actions that determine how we are perceived by internal customers.
  • Four quick and easy tips for building rapport with coworkers. 
  • Eight ways to be more positive at work.