It's no secret that companies hire employees for their skills and previous work experience. But all the amazing talents and experiences don't always provide a clear view of how that employee will engage with others in the organization. This program will help participants form give-and-take relationships to enhance understanding and mutual respect, acknowledge the needs and feelings of others, and focus on the positive aspects of conflict and value differences.
What You Will Learn:
- Demonstrate awareness of the impact of actions upon others, the organization, and the individual.
Differentiate between behaviors that are appropriate, inappropriate, and perhaps illegal.
Identify what constitutes cultural competence and cultural incompetence.
Exemplify skills in communicating across cultures.
Illustrate action steps needed to value others in the workplace.
Who Should Attend:
Managers, supervisors, lead people, team leaders, employees, and other workplace professionals who have difficulty with the language they use and how they express themselves to others.