With all the messages business people are bombarded with on a daily basis, it is more critical than ever that great ideas expressed through business writing are immediately noticed and understood. How can you ensure that your email, letter, or memo is the one that gets read and acted on first? Spend a day learning and practicing techniques for creating clear, concise business communications that get your reader's attention and response.
- Use a process to organize and write effective business communications.
- Recognize practical strategies for improving readability.
- Use proofreading strategies.
- Apply recommendations for improving email.
- Buffer "bad news" in emails and letters to customers.
Who Should Attend:
Any business person who writes to customers, suppliers, colleagues, or company decision makers.