Training, Delegating, Coaching and Managing Performance header image

Training, Delegating, Coaching, and Managing Performance

Performance Management
Talent Management

Location & Dates

Principles of Leadership Excellence Certificate Series

It's a myth that ostriches bury their heads in the sand. But the myth is a spot-on analogy for leaders who take no action when their employees are faltering, who insist on doing it all themselves, or who fail to recognize the value of proactively managing performance. This module helps you banish the notion that, "This will go away if I just ignore it." By learning to effectively train, delegate, coach, set goals, and give feedback in effective, efficient, and ethical ways, you increase your employees' chances for success on the job. You acquire the skills to implement a consultative method of addressing issues and a process that gets to the heart of performance issues while recognizing the vital steps to take when discipline is required.

Learning Objectives:

  • Define performance goals.
  • Identify performance standards.
  • Examine causes of performance problems.
  • Develop SMART goals.
  • Use training and delegation techniques as methods of developing the talent of others.
  • Develop the skills of constructive feedback and coaching.
  • Describe assertive communication skills for effective coaching.
  • Demonstrate active listening skills.
  • Identify appropriate consequences of acceptable and unacceptable behavior.
  • Identify appropriate steps for discipline.
  • Examine strategies to ensure appropriate documentation.
  • Design, prepare, and conduct an effective performance review.

Who Should Attend:

New and experienced supervisors, managers, and professionals, as well as individuals with management potential, looking for in-depth strategies with practical application.


This Course is a Popular Onsite.

Click here for more information.

Bring This Course to You!

with training tailored to your organization's needs

Sr HR Roundtable header image
Senior HR Roundtable
Leadership & Management & Supervision
Find a date
Leading Change and Putting It All Together header image
Leading Change and Putting It All Together
Leadership & Management & Supervision
Organization Development
Find a date