Business Writing for Impact header image

Business Writing for Impact

Training
Communication

Location & Dates

With all the messages business people are bombarded with on a daily basis, it is more critical than ever to write effective communications. How can you ensure that your email or letter is the one that gets read and acted on first? Spend a day learning and practicing techniques for creating clear, concise business communications that get your reader's attention and response.

Learning Objectives:

  • Implement a process to organize and write effective business communications.
  • Recognize three practical strategies for improving readability and reader understanding.
  • Compare multiple proofreading strategies to aid in clarity and professionalism.
  • Demonstrate ten recommendations for improving email.
  • Identify three techniques to help buffer "bad news" in written correspondence to customers.

Who Should Attend:

Any business person who writes to customers, suppliers, colleagues, or company decision makers.

Customer-Centered Communications header image
Customer-Centered Communications
Training
Communication
Customer Service
Find a date
Business Email - Write it Right header image
Business Email - Write it Right
Training
Communication
Find a date
Communicating for Results header image
Communicating for Results
Training
Communication
Find a date