“What would the future look like if everyone in your organization was an expert at customer service?”
MRA’s series of three, half-day sessions challenges those who interact with customers to move from “business as usual” to high performance, results-oriented customer service that delights clients and improves the bottom line. This series covers essential communication skills, improves presentation across all mediums—telephone, e-mail, and face-to-face—and cultivates creative problem-solving skills that delight customers.
When you complete the entire series, you'll receive a framed certificate recognizing your achievement.
Who Should Attend:
Anyone who is responsible for building positive customer relationships with internal and/or external customers.
Courses in this series:
New Location! – TwinWest Chamber, Plymouth MN
(Series includes 11/1, 11/9, and 11/15)
If you are a TwinWest Chamber member and would like to register for the full Customer Service series, please contact Registrations: Registrations@mranet.org or 800.488.4845. This will assure you receive member pricing (membership will be verified).