Purchase Options
NOTE: Smartphones are not recommended for Drugs & Alcohol in the Workplace or Harassment Prevention eLearnings. These trainings are intended to be taken on a desktop or laptop, preferably running current versions of Chrome or Firefox browsers. Smartphones may not work depending on make/age of the phone, the software, and connectivity, so learners will need to view from a desktop computer or laptop.
For all other On Demand trainings: If you are viewing from your smartphone, please use the most up-to-date OS and browser (preferably Chrome or Firefox).
To register 1-2 people: Click on demand title below and complete checkout process.
- Learners must have an email address unique to them. They will log in to receive access to the module in their MRA account.
- Each learner receives 4 clicks/views to account for interruption or future reference. The views do not expire unless MRA retires an on demand item due to outdated content.
- Learners need to have a reliable internet connection.
- Upon the purchase of on demand titles, learners will log in to access the training.
- First time: Click Log In, "Reset Password."
- Logging in brings learner to My Account/User Dashboard.
- Select "On Demand" tab within account (gray menu tabs).
- Select View link.
To register several people or your entire organization: Contact Registrations for a Volume Purchase.
- No need to provide names/emails of learners.
- You will have access for 180 days (6 months) if you choose a specific amount of seats, or you may access for 365 days if you purchase an Unlimited Annual License.
- Learners need to have a reliable internet connection.
- Contact Registrations for questions or to proceed with a volume purchase at 262.696.3319 or [email protected].
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Customer Service
Customer Service
- Customer Engagement, Loyalty, and the Bottom Line (1 Hour)
- Customer Service - Mastering Internal Customer Service (45 Minutes)
- Customer Service - Telephone Skills Tune-Up (35 Minutes)
- Customer Service - Use CARING as Your Compass (37 Minutes)
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Diversity and Inclusion
Diversity and Inclusion
A diverse workforce can lead to a rich and rewarding environment for all employees. Increase your cultural awareness, inclusion, and understanding of a diverse workplace.
- Diversity, Equity, and Inclusion in the Workplace (30 Minutes)
- Diversity & Inclusion Conversations at Work (1 Hour)
- Intentional Inclusion and Intersectionality (1 Hour)
- Recruiting Heroes: A Nontraditional Talent Pool with Unlimited Potential (1 Hour)
- Utilizing DEI Indexes to Improve Inclusion in Your Workplace (1 Hour)
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Drug and Alcohol Awareness
Drug and Alcohol Awareness
Keep your employees safe and comply with your drug- and alcohol-free workplace policies with two different training options below:
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Harassment Prevention
Harassment Prevention
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HR General
HR – General
- Background Checks – The Right Way to Screen Talent (1 Hour)
- Be Like Jiminy: Why HR Professionals Should be the Conscience of Their Organization (1-hour on demand webinar to fulfill the new HRCI "Ethics" Credit)
- FMLA: Tips for Tackling 5 Every Day Challenges (1 Hour)
- Interviewing "Do's and Don'ts" (1 Hour)
- Make the Business Case! Presenting Your HR Solutions to the C-Suite (1 Hour)
- Managing FMLA Intermittent Leave and Minimizing Abuse (1 Hour, 21 Minutes)
- Managing HR Records (35 Minutes)
- Metrics Calculations (1 Hour)
- Positive COVID-19 Test or Exposure in the Workplace (1 Hour)
- Recruiting for Success (1 Hour)
- What’s New in Onboarding (1 Hour)
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Healthcare and Retirement
Healthcare and Retirement
eLearning courses offered by International Foundation of Employee Benefit Plans (IFEBP)
MRA members will receive IFEBP's member pricing by adding the course to a shopping cart and entering promo code MRA33. Please note that if you have not done business with the International Foundation in the past, you will be prompted to create a new user account. This account is used to track your educational history and allows you to manage communication preferences with the International Foundation. Other MRA discounts or special offers do not apply.
Health Care
- Certificate in Health Plan Navigation
- COBRA
- Health Care Cost and Quality
- Health Care Delivery Models
- Health Insurance Basics
- Health Literacy
- Health Savings Accounts
- HIPAA Privacy
- HIPAA Security
- Introduction to Group Health Plans
- Introduction to High-Value Health Care Purchasing
- Medicare Basics
- Overview of ACA
- Overview of Disability Plans
- Overview of Exchanges
- Overview of Prescription Drugs
- Self-Funded Health Plan Basics
- Strategies for High-Value Health Care Purchasing
- Workforce Wellness
Retirement
- 401(k) Plans
- Defined Benefit Plans
- Defined Contribution Plans
- Overview of Retirement Plans
- Retirement Plan Investments and Vendor Management
- Understanding Social Security
General Benefits
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Leadership
Leadership
Leadership Skills You Need Now! (15-Part Series)
Get quick-hit, daily, online training to help employees at any level be better prepared to deal with the ever-changing work environment!
Each of the 30-minute video sessions provides tools for employees to apply immediately as they face the daily pressures while continuing to be productive for the business.
Purchase individual sessions (click session below):
- $30 MRA members / $40 nonmembers
Purchase full series (contact Registrations):
- $350 MRA members / $500 nonmembers ($100 savings included)
If you'd like to upload sessions to your Learning Management System, contact Registrations at 262.696.3319 or [email protected] to learn about our annual license option.
Building Resilience: Finding Your Strengths and the Capacity to Thrive
Building Team Resilience
Emotional Intelligence: Evolve as a Leader
Creating a Culture of Positivity Within Your Team
Managing Stress: Helping Others Cope and Stay on Course
Today Is Different Than Yesterday—Leading Your Team Through Change
Managing in Uncertainty: What to Do When You Don’t Know
Crisis Management: Leading From the Front
Unleash the Power of Teams: Increasing Effective Decision Making
Problem Solving Through Creative Solutions
Leading Effective Meetings: Virtual, In-Person, or Hybrid
Everything Is Urgent! How to Sort Through It All
Effectively Using Email in the Workplace
Steps to Survive and Thrive as a New Remote Leader
Painful or Productive: How to Prepare a Home Office That WorksTo make the most of your leadership development, engage an MRA Leadership Effectiveness Coach. Contact your Member Relations Representative today!
Additional Leadership eLearning:
- Creating a Culture of Engagement (56 Minutes)
- Interviewing "Do's and Don'ts" (1 Hour)
- Leading Remote Teams Effectively (1 Hour)
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Technology
Technology
Microsoft and Zoom Training (10-part series)
MRA is pleased to offer a suite of custom courses designed to complement training available from Microsoft and Zoom. Presented by Jennifer Buchholz, Certified Microsoft Trainer (CMT) and owner of Excel and Flourish, these courses are filled with video demonstrations, best practices, tips, and tricks to maximize each product.
Purchase individual sessions (click session below):
- $30 MRA members / $40 nonmembers
Purchase full series (contact Registrations):
- $225 MRA members / $300 nonmembers
If you'd like to purchase the full series and/or upload sessions to your Learning Management System, contact MRA Registrations at 262.696.3319 or [email protected] to learn about our annual license option.
Microsoft Teams: Meetings and Chat (43 minutes)
Microsoft Teams: Collaboration Solutions (35 minutes)
Microsoft 365: Leverage the Full Power (20 minutes)
Overcoming Inbox Overwhelm: Inbox Zero and Workflow Prioritization (27 minutes)
Overcoming Inbox Overwhelm: Streamline Your Processes (35 minutes)
Microsoft Planner: Manage Your Projects (27 minutes)
Microsoft Outlook: To Do (22 minutes)
Microsoft PowerPoint: Multimedia Production (25 minutes)
Microsoft Excel: Tips, Tricks, and Shortcuts (46 minutes)
Zoom Best Practices (32 minutes)
Reproduction of MRA training in whole or in part without permission is prohibited.
All Rights Reserved © 2023 MRA.
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