Live Online Training Offerings
- Business Email—Write It Right
- Coaching Certificate*
- Customer-Centered Communications
- Drug and Alcohol Awareness for Supervisors*
- Enhance Your Project Management Skills*
- FMLA Made Simple*
- Increasing Your Influence*
- PHR/SPHR Certification Preparation
- Supervision Fundamentals*
- Supervisor and the Law*
- Time Management: From Overwhelmed to Empowered
- Unconscious Bias—Understanding the Impact in the Workplace*
- Unlock the Power of DiSC©*
- Win Over Angry Customers Through Problem Solving
"Enjoyed the virtual training, gave the same outcome as the in-person class training."
- Laying the Foundation for Team Results: Session Full!
- Defining Employee Success and Managing Expectations: Session Full!
- Building Trust from a Distance*
- Facing Challenging Conversations on Camera*
- Fostering Team Collaboration and Connections*
Principles of Leadership Excellence Certificate Series:*
- Trust & Influence*
- Communicating for Results*
- Culture, Motivation & Goals*
- Training, Delegating & Coaching*
- Building Collaboration and Managing Conflict*
- Leading Change and Putting It All Together*
"This is an interactive way to learn skills and tools that can be applied to managing individuals and understanding what it takes to be a leader."
Frontline Leadership Certificate Series:*
- Motivation & Trust Building*
- Communication Skills*
- Effective Training Techniques*
- Resolving Conflict*
- Frontline Leadership Series Capstone: Tools for Success*
"I loved the group of instructors. And the online was great so that we could all contribute as we felt comfortable. Having the option to chat, or speak, was more beneficial for us introverts. Very surprised that the remote training went as smooth as it did. Very engaging."
Essentials of HR Certificate Series:*
- HR and Employment Law Essentials*
- HR's Role in Performance Management and Documentation*
- Effective Interviewing and Hiring*
- Total Rewards: Compensation Basics*
- Total Rewards: Benefits Basics*
"The Zoom was actually very engaging. I had reservations, but I signed up for the rest of the courses during lunch. Great job, great material. Loved it."
View MRA Webinars, On Demand Library, and In-Person Training:
*HRCI HR Credit and SHRM PDCs are available.
**HRCI Business Credit and SHRM PDCs are available.