COVID-19 UPDATE
MRA is offering training in-person, online, or at your own location. Our number one priority is your safety and well-being.
- Business/Administrative Skills
- Certificate Series
- Change Management
- Coaching and Counseling
- Communication/Assertiveness
- Compliance
- Conflict Management
- Customer Relations
- HR Business Partner
- HR Certifications
- HR Essentials
-
Leadership, Management & Supervision
- Coaching Certificate*
- Coaching for Development: An Integrated Approach for Managers*
- Conducting Workplace Investigations*
- Culture, Motivation, and Aligning Goals With Strategies*
- Diplomacy and Tact*
- Effective Training Techniques*
- Emotionally Intelligent Leader*
- Enhance Your Professionalism
- Finance and Accounting for the Nonfinancial Leader**
- Frontline Leadership Certificate Series
- Motivation and Trust Building*
- Principles of Leadership Excellence Certificate Series (PLX)
- Project Management: The Human and Technical View*
- Supervision Fundamentals
- Supervision, Management, and Leadership Training
- Supervisor and the Law* | Virtual Classroom
- Surviving as a New Leader: Making the Transition
- Trust and Influence*
- Organization Development
- Presentation Skills
-
Professional Development
- Business Email – Write it Right*
- Business Writing for Impact: How to Write So People Will Read*
- Diplomacy and Tact*
- Emotionally Intelligent Leader*
- Enhance Your Professionalism
- Finance and Accounting for the Nonfinancial Leader**
- Influencing Others*
- Organization Development Certificate
- Presentation Skills
- Project Management*
- Quality and Productivity
- Recruiting/Interviewing/Onboarding
- Sales
- Total Rewards: Compensation and Benefits
*Indicates HRCI (General) Credit and SHRM PDC's available.
**HRCI Business (Strategic) Credit and SHRM PDC's available.
Accommodations and Special Requests
Please contact us at 800.488.4845 or registrations@mranet.org in advance for any accommodations, special requests, or dietary needs. Nursing mothers, please ask the MRA representative at the front desk or the program instructor to show you our private area. Food and beverages provided at conferences, programs, and Roundtables will vary. If you have any special dietary needs (gluten-free, vegetarian, allergies, etc.), please contact the MRA location in advance, so we can provide an appropriate meal.
Meet Our Team

Amy Mueller
Learning & Development Instructor

Andrew C. Marris, CPTD
Learning & Development Instructor

Anita Rodriguez
Learning & Development Instructor

Cheryl Lucas-DeBerry
Learning & Development Instructor

Deb Larsen
Human Resources Business Advisor

Heidi Armstrong
Learning & Development Instructor

Janet Kloser
Learning & Development Instructor

Janet Stoffer
Learning & Development Instructor

Jenny Mangone
Talent Management Director

Jessie Michel
Instructional Designer

Jodi Medley-McMahon
Senior Quality & Productivity Manager

John "JJ" Janiszewski
Director, Learning & Development, Operations