Jennifer Buchholz is a Microsoft Office Certified Master and has been an MS Office SME and trainer since Office 95. Her training is focused on problem-solving to improve productivity and reduce redundancy and frustration. This allows for an immediate ROI on training for the individuals and organizations. Her energy and expertise makes technical learning fun, engaging and relevant. She has worked in higher education, training and development for more than 20 years in various industries including financial services, manufacturing, insurance, and higher education.