Tuesday, September 11, 2018 (8:00 a.m. to 4:15 p.m.)
8:10 to 9:45 a.m.
Pay Trends and Talent Strategies
Deb Schultz, Deidre Garrett, Beth Mathison, Jane Crane, Mike Kopczynski, and Cheryl Podlesnik, MRA – The Management Association
MRA’s 2018/2019 Pay Trends and Talent Strategies Briefings will highlight:
- 'Importance of Data in Attracting and Retaining Top Talent'
- Candidate-centric processes
- Supply/demand for talent
- Data's "assist" in getting it right – taking your organization to new heights!
- 'Effective Data Application in Market Pricing'
"Pay Trends 2018/2019 Key Data" – including the premier data release of MRA Hot Topic Survey: "Your Competitive Edge in Attracting, Retaining and Rewarding Top Talent."
10:00 to 10:45 a.m.
Technology Is Changing the Recruitment Process
Beth Mathison, Director of Employment Services, MRA – The Management Association
Technology has changed how we experience many things from shopping to learning. So, why wouldn’t the recruiting process be any different? In this session, we will talk about the balance between candidate expectations (i.e., ease of application process) and company resources (time spent reviewing resumes and screening talent). What is the right balance? How can you be high-tech and high-touch without breaking the bank? Do you even know the options available? At the end of this session, you will:
- Be prepared to assess your own technology in the recruitment process.
- Understand the technology trends to remain competitive in today’s candidate-driven market.
- Gain insight on new ideas to streamline your process with the benefit of technology.
10:45 to 11:30 a.m.
Key Performance Indicator: Quality of Hire
Deidre Garrett, Director HR Services, MRA – The Management Association
12:30 to 1:15 p.m.
It’s all about the Candidate Experience
Valerie Grube, PHR, Recruiting Business Partner Lead, MRA – The Management Association
We have all had the "1-click" experience online with retailers. You may have even left a review of a restaurant that you had a bad tasting meal at, or, at a minimum you’ve probably read someone else’s reviews online. These different scenarios have evolved our expectation of how we experience everything in our lives — including looking for a new job. In this session, we’ll talk about how and why candidate experience can affect your business...because you only get one chance to make a great first impression! At the end of this session, you will:
- Understand what the impact candidate experience can have on your business (positive and negative).
- Be able to quickly assess your own practices to ensure you are making a great first impression.
- Quick tips to avoid a bad candidate experience.
1:15 to 2:00 p.m.
Onboarding: Secrets to Retention
Jenny Mangone, SPHR, SHRM-SCP, Human Resource Director, MRA – The Management Association
Frustrated? Unimpressed? Underappreciated? These are words no organization wants their new hires to feel, but many do. Starting new hires off on the right foot is a critical key to their success, yet only one-third of employers have a structured onboarding program. Learn five secrets that can help you prepare and inspire new hires to be productive, engaged, and valued. (Hint: You may be surprised on what you find out!)
2:15 to 2:45 p.m.
Compensation Philosophies and Communication Strategies
Paul Meyer, COO, The Alliance
2:45 to 3:15 p.m.
Trends in Performance Evaluation Practices
Cindy Mixon, VP, Human Resources, MRA – The Management Association
Measuring Your HR Efforts:
When we measure what we do and are able to articulate the value of HR to an organization, we are speaking the language of business. Find out what makes a good HR metric and how to communicate what the numbers really mean.
Managing Performance When It’s Hard to Measure:
Employers are consistently striving to improve their performance management practices. A growing number are relying on real time, in the moment conversations designed to spur development and stronger results. Learn how to get started.
3:30 to 4:15 p.m.
Managing the Talent Supply Chain
Jim Morgan, VP, Member Experience, MRA – The Management Association
Deb Schultz, GPHR, SPHR, SHRM-SCP, Director, Total Rewards, MRA – The Management Association
Deb is an experienced HR leader, speaker, and trainer who brings her passion for transformational and collaborative leadership, employee engagement and change management to member relations. Colleagues and members describe Deb as thorough, objective, focused and dynamic. She is fast-paced and high-energy, and she enjoys the vitality, dynamics, and diversity of MRA members and potential members. Deb has found that sharing stories grounded in experience stimulates exchange! Deb offers meaningful insights to existing, new, and prospective members in planning or strategizing creative solutions that deliver business results. From large corporations to small entrepreneurs, she truly enjoys building relationships and helping organizations recognize and achieve their desired successes. Deb's practical, consultative, and candid approach has been honed over almost 30 years in HR, including broad experience in rapid growth through mergers and acquisitions as well as workforce reductions.
Deidre Garrett, Director, HR Services, MRA – The Management Association
Anyone who knows Deidre has witnessed her passion for helping businesses succeed. Over the years, she has spoken to many community and business groups about the ongoing cultural and technological transformations in the world of work and about how HR leaders help businesses and workers adapt through strategic recruitment, training, and planning. Her accomplishments in recruiting and HR are attributed to her ability to develop trusting relationships with organizational leaders as well as provide unique solutions to help them drive their businesses forward. She has experience in developing and implementing recruitment strategies that improved operational outcomes and maximized profits. She also has extensive experience in human resource planning and operations, organizational change, team building, organizational effectiveness, and facilitative leadership.
Beth Mathison, Director, Employment Services, MRA – The Management Association
As the world of business changes at a fast pace, Beth enjoys identifying improvements and new opportunities to help industry colleagues be successful in the primary areas of recruiting and retention. In order to be a strong HR Business partner, Beth believes in listening and asking thoughtful questions. Organizations and colleagues who have worked with her in the past agree that this strength is one of their favorite things about partnering with her. As a Director of Employment Services, she looks to connect the talent strategy with the organization’s business strategy. Beth’s primary area of expertise is partnering with C-Suite and Senior Leadership to identify and implement actionable changes to advance the talent life cycle. She enjoys partnering with leaders to build the business case for desired talent strategies and help companies ensure the best return on investment for their talent acquisition and offboarding strategies.
Jane Crane, Compensation Director, MRA – The Management Association
"It’s a very short poem." That’s one way people remember Jane Crane’s name, but once they have worked with her they remember her for the expertise and professionalism she brings to each project. Jane enjoys collaborating with members to find the right solution for every situation. Jane brings over 25 years of experience in Compensation. She has worked in a variety of industries including healthcare, manufacturing and education, and a variety of staff and management roles. Her background includes working in union and non-union environments on everything from job descriptions to market data analysis to merit increases. Jane is skilled in analyzing and interpreting data to give members the valuable information they need to make important compensation decisions.
Mike Kopczynski, Senior Survey Analyst, MRA – The Management Association
With intellectual curiosity, a calm demeanor, and a passion for understanding the voice of customer, Mike’s the kind of person who will dig and find answers until he knows it all. From executive interviews to focus groups to secondary desk research to qualitative studies, Mike takes it all in, synthesizes the findings, and presents them in a way that is clearly understood, internalized, and acted on. As an accomplished researcher with more than 20 years of experience leading customer, consumer, and employee research, Mike uses best-practice research methods to provide solutions and inform business strategy. He is MRA’s Senior Survey Analyst. Whether listening to executives in establishing research needs, or developing hypothesis and research questions, or determining the best way to analyze and present results, Mike’s research expertise guides business strategy and drives decision making.
Cheryl Podlesnik, Survey Data Analyst, MRA – The Management Association
As a Survey Data Analyst, Cheryl is responsible for reviewing data for wage and salary surveys and custom surveys. Not only does she take the necessary quality control steps with data, but she is also often referred to as MRA’s "survey guru" because of her friendly, helpful communication style. Cheryl has an uncanny ability to spot interesting findings, contradictions, and insights. She brings extraordinary attention to detail to every project. With her "can do" attitude and passion for delivering accurate and insightful wage, salary, and benefits data, organizations are confident that they are receiving the insights necessary to attract and retain talent. Cheryl programs questionnaires, organizes data, and prepares data for analysis. She is involved with the publication of MRA’s core Wage and Salary surveys as well as custom wage and benefit surveys. This includes working with survey data in state-of-the-art web-based survey software and Excel. Her strong customer service skills serve her well as she responds to incoming requests and questions from MRA members. Because Cheryl has over 20 years of successful experience in human resources, administrative and customer service support, she is able to put herself in the shoes of each member, providing both empathy and resolution of issues.
Valerie Grube, PHR, Recruiting Business Partner Lead, MRA - The Management Association
As a true bilingual human resource generalist with over ten years of progressive experience, Valerie has worked in a variety of fast-paced, quickly changing industries, including retail and grocery, education, manufacturing, and health care. Valerie’s experience and strengths are recruiting, employee relations, benefit planning, and performance management. She has an extensive background with difficult employee relations issues, balancing recommendations to ensure the best decision is being made for both the employee and the business, while fully understanding the impact those decisions have on a company culture.
Jenny Mangone, SPHR, SHRM-SCP, Human Resource Director, MRA - The Management Association
Jenny strives to help others be at their best every day, sharing her wealth of knowledge to help individuals be successful and achieve results. Regarded as a consummate professional by those who know her, she employs her positive attitude and energy to find innovative solutions to business challenges and initiatives. Trustworthy, adaptable, and open-minded, Jenny values what creative activist Barbara Januszkiewicz has said, "Creative thinking inspires ideas. Ideas inspire change." Certified as a Senior Professional in Human Resources (SPHR) and as a SHRM Senior Certified Professional (SHRM-SCP), Jenny is an accomplished human resource professional with nearly 20 years of comprehensive human resource and management experience in dynamic environments. She has proven experience collaborating with leaders at all levels. Her expertise includes extensive knowledge of employee relations, training and development, employee engagement strategies, performance management initiatives, coaching, recruitment and retention, and organizational change initiatives. She enjoys all aspects of human resource management and has a passion for training!
Paul Meyer, COO, The Alliance
Paul Meyer joined The Alliance in 1996 and served as the director of finance and operations until he became chief operating officer (COO) in 2007. As the COO of The Alliance, his main duties include overseeing the claims and customer service, finance, MIS, and HR departments, as well as business planning and reporting. Paul also serves as the treasurer of The Alliance Board of Directors. Paul represents The Alliance on the Board of Directors for National CooperativeRx, a not-for-profit prescription drug purchasing cooperative. Paul is the chair of the Board of Directors for All Saints Neighborhood, a retirement and assisted living community. Paul has served on a number of community boards, and is currently on the boards for the Wisconsin Statewide Health Information Network (WISHIN) and Catholic Charities of Madison.
Cindy Mixon, VP, Human Resources, MRA - The Management Association
Those who know Cindy describe her as an inspirational and energetic leader who is passionate about employee growth and development. She uses every opportunity to share words of encouragement and support to guide employees through times of change and career development. Cindy blends strategic HR expertise and managerial courage with an approachable personality, enabling her to build very trusting partnerships with both employees and management. Cindy is an accomplished and positive HR professional with over 15 years of progressive experience. As an experienced human resource generalist, she has demonstrated expertise in organizational design and structure, talent and performance management, and employee engagement. Innovative and solution oriented, Cindy has a track record as a strategic business partner, well respected for her ability to achieve aggressive business goals through people process and practices that align with business needs.
Jim Morgan, Vice President, MRA – The Management Association
Talent attraction is like the weather...everyone is talking about it but no can do anything about it...or can they? All over the upper Midwest, employers and human resources professionals are grappling with attracting, developing, and retaining talent. Jim has been working on that issue for 30 years. He helps employers understand that demographics are driving their troubles and provides solutions for talent acquisition based on best practices. Jim has facilitated strategic planning sessions for businesses, chambers of commerce, and economic development groups, primarily around developing a talent pipeline for employers. He has provided keynote presentations for groups from 50 to over 1000 CEOs, policymakers, educators, and students have enjoyed his mix of data, experiences, research, stories, and humor.