Thursday, September 20, 2018 (8:00 a.m. to 4:30 p.m.)
8:05 - 9:15 a.m. - Opening Session: Get It On! What it Means to Lead the Way, Keni Thomas
Keni Thomas is a U.S Army Ranger veteran of the 'Black Hawk Down' mission. His stories of Task Force Rangers are extraordinary examples of leadership and the stories are not about Generals, Colonels or Captains - leadership is owned by each member of the team. In the pace of life it is easy to lose perspective on our value to others. Keni Thomas helps attendees see themselves in the light of 'extraordinary', to understand how your choices impact those around you, and to know what it means to LEAD THE WAY!
9:15 - 9:45 a.m. - Session 2: Bending the Talent Curve, Jim Morgan, Vice President, MRA – The Management Association
The deck seems stacked against you: aging population, lack of diversity, low fertility rates, net migration out. Combine that with generational needs that are turning wages and benefits upside-down, the impact of a country politically divided, and you have more than enough reasons to rethink your career in human resources! Don’t despair, we’ll talk it out. You will leave with a better understanding of:
- How this all evolved
- How to deal with the rapid knowledge transfer of retirements, meet the variety of benefit needs driven by different generations, better utilize educational systems to sustain a talent supply chain, and attract a diverse workforce
- What you can do to be an Employer of Choice
10:00 - 10:30 a.m. - Session 3: Talent Acquisition Game Changers, Beth Mathison, Director, Employment Services, MRA – The Management Association
The war for talent is over and the candidates won! The rules of the game have changed and employers need to shift their hiring mindsets. Technology and the 'Amazon effect' have altered the expectations candidates have when applying for positions. In this session, we’ll explore:
- Data Analytics – why 'time-to-fill' is out and the 'candidate/hiring manager experience' is in
- Connected Recruitment – why your web of influence has to expand beyond (boring) job postings
- Technology – the latest and greatest: chatbots, text, video, on-demand interviews, and more
- The link between the NFL Draft and Recruiting – a proactive approach to building your best team
10:30 - 11:00 a.m. - Session 4: Diversity & Inclusion: The Lens for Innovation, Amy S. Tolbert, Ph.D., CSP, Founder & Partner, Spectra Diversity
Many organizations want to attract "innovators" to their organization only to find their culture won’t support outside-the-box thinking or provide enough creative bandwidth to encourage innovators to stay. Creating a culture of diversity and inclusion can help drive innovation. In this session, you will learn:
- How future employee and customer demographics will dictate the need for D&I
- Why integrating D&I into existing talent functions works better than waiting for specific D&I initiatives
- How widening guard-rails that exist in an organization’s culture will foster innovation
- Unleashing the power of a "what if" culture to encourage diversity of approaches and opinions
11:00 - 11:30 a.m. - Session 5: Onboarding…Connecting a Positive Candidate Experience with a Great New Hire Experience, Valerie Grube, Recruiting and Retention Analytics Business Partner, MRA – The Management Association
Onboarding is more than just orientation, handbooks and forms to be completed. In an experience driven market, onboarding must be a process to remember rather than a boring event that is forgotten. In this session we will talk about how to increase your onboarding success rate including the following:
- When does onboarding officially begin...and end?
- Help your new hire avoid "buyer’s remorse."
- Collecting feedback: From who? How often? What do I ask?
11:30 a.m. - 12:00 p.m. - Session 6: Benefits Flash Forward, Kelli Kolsrud, CEBS, Director, Research and Publications at International Foundation of Employee Benefit Plans
Organizations that know their workforces have the competitive edge in attracting and retaining the best and brightest employees. In this session you will hear about the latest trends in benefits and the 'hottest' benefits your employees are asking for. We will discuss the pros and cons of innovative benefits like student loan reimbursement, extended bereavement leave, identity-theft insurance, transgender benefits, genetic testing, "pawternity," family planning perks, unlimited vacation, and more!
1:00 - 1:30 p.m. - Session 7: The Future of Learning: How Innovative Technologies are Enhancing Training Capabilities, Nick Busalacki, Senior Manager for Global Learning Design, Johnson Controls
The lines between the classroom and the field are rapidly disappearing. Innovative technologies such as Augmented Reality/Virtual Reality are bringing real time experiences to the classroom and providing the ability to support at the exact point of need. Performance support is as important, and perhaps even more important than structured learning (classroom, e-learning, etc.).
- Experimenting with AR/VR in the classroom, at the point of need, and beyond.
- Exploring our proofs of concept.
1:30 - 2:00 p.m. - Session 8: Getting Ahead on the Compensation Curve! Wendie Lindberg, Compensation Director, MRA – The Management Association
In this employment environment, attracting, retaining and rewarding top talent with an effective compensation strategy is critical. Is your compensation model helping or hurting you? In this session we will take a fresh look at the future of compensation and discuss:
- How you differentiate your compensation program to be competitive.
- Are you getting the 'bang' for your total rewards 'buck'?
- How are pay equity and transparency affecting your future pay strategy?
- If maintaining 'market-based' compensation isn’t enough, what’s next?
2:00 - 2:30 p.m. - Session 9: Sorry, We’re Not Letting You Go, Kristie Haase, Employee Engagement Survey Manager, MRA – The Management Association and Jennifer Archer, Vice President of Human Resources, VStar Entertainment Group
When it’s so difficult to hire new employees, you’d better keep the ones you have. Organizations that value their employees are not afraid to show it. How do you reduce turnover and increase engagement? In this session you will learn:
- What’s new in the world of employee retention and engagement
- How technology tools are impacting retention strategies
- New methods organizations are using to enhance employer/employee relationships
2:45 - 3:15 p.m. - Session 10: Artificial Intelligence: Disruptive Innovation and the Skills of our Workforce, Kathy Henrichs, Co-chair Talent Pipeline Initiative, Advancing AI Wisconsin
Artificial Intelligence is transforming our lives and has both disruptive and positive influences on the workplace. What impact will AI have on the future talent pipeline, and how will the skills of existing employees need to be re-tooled to prepare for greater integration of AI in the workplace? This session will discuss the challenges created by AI and explore how HR professionals can embrace AI to achieve greater experiences and better results for their organizations.
3:15 - 4:30 p.m. - Closing Session: CEO Perspectives on the Role of HR, Susan Fronk, President & CEO, MRA – The Management Association (Moderator)
- Guy Mingo, Marsden Holding, L.L.C.
- Tom Goodmanson, Calabrio
- Sarah Richards, Jones Metal
What do CEO’s expect and need most from their HR leaders? This panel discussion will address the following issues:
- As a CEO, what do you need most from your HR leader?
- Where does HR need to help you go in the next 5 years?
- What are 1–2 initiatives HR needs to work on to better align HR to your business strategy?
In the summer of 1993 Staff Sergeant Keni Thomas was deployed to Mogadishu Somalia with the 3rd Ranger Battalion as part of an elite special operations package called Task Force Ranger. On the 3rd of October, Keni and his fellow rangers distinguished themselves in an eighteen hour fire-fight that would later be recounted in the highly successful book and movie "Blackhawk Down". A powerful speaker, Keni captivates audiences from beginning to end as he tells the incredible story of extraordinary individuals and how they fought to bring each other home. Drawing from his experiences on the battlefield, Keni inspires people to achieve greatness by stressing the importance of outstanding leadership at every level, even if the only person you are leading is yourself. He is a regular guest on all the major news networks as a military analyst and was also a military advisor for the Mel Gibson movie "We Were Soldiers". He has been recognized by the President of the United States, by Congress and has been awarded the American Patriot Award. Keni Thomas is a graduate of the University of Florida, and the recipient of the bronze star for valor.
Jim Morgan, Vice President, MRA – The Management Association
Talent attraction is like the weather...everyone is talking about it but no can do anything about it...or can they? All over the upper Midwest, employers and human resources professionals are grappling with attracting, developing, and retaining talent. Jim has been working on that issue for 30 years. He helps employers understand that demographics are driving their troubles and provides solutions for talent acquisition based on best practices. Jim has facilitated strategic planning sessions for businesses, chambers of commerce, and economic development groups, primarily around developing a talent pipeline for employers. He has provided keynote presentations for groups from 50 to over 1000 CEOs, policymakers, educators, and students have enjoyed his mix of data, experiences, research, stories, and humor.
Beth Mathison, Director, Employment Services, MRA – The Management Association
As the world of business changes at a fast pace, Beth enjoys identifying improvements and new opportunities to help industry colleagues be successful in the primary areas of recruiting and retention. In order to be a strong HR Business partner, Beth believes in listening and asking thoughtful questions. Organizations and colleagues who have worked with her in the past agree that this strength is one of their favorite things about partnering with her. As a Director of Employment Services, she looks to connect the talent strategy with the organization’s business strategy. Beth’s primary area of expertise is partnering with C-Suite and Senior Leadership to identify and implement actionable changes to advance the talent life cycle. She enjoys partnering with leaders to build the business case for desired talent strategies and help companies ensure the best return on investment for their talent acquisition and offboarding strategies.
Amy S. Tolbert, Ph.D., CSP, Founder & Partner, Spectra Diversity
Amy S. Tolbert, Ph.D., CSP develops multicultural organizations and individuals by bringing you cutting-edge topics, such as, multicultural and diversity initiatives, leadership competency development, managing to style, and creating breakthrough teams. She is principal of Effecting Creative Change in Organizations (ECCO International), which specializes in increasing individuals’ productivity and organizations’ profitability through e-learning, technology and facilitated learning.
Valerie Grube, PHR, Recruiting Business Partner Lead, MRA - The Management Association
As a true bilingual human resource generalist with over ten years of progressive experience, Valerie has worked in a variety of fast-paced, quickly changing industries, including retail and grocery, education, manufacturing, and health care. Valerie’s experience and strengths are recruiting, employee relations, benefit planning, and performance management. She has an extensive background with difficult employee relations issues, balancing recommendations to ensure the best decision is being made for both the employee and the business, while fully understanding the impact those decisions have on a company culture.
Kelli Kolsrud, CEBS, Director, Research and Publications at International Foundation of Employee Benefit Plans
Kelli Kolsrud, CEBS, is Director of Research and Publications at the International Foundation of Employee Benefits Plans. In this role, Ms. Kolsrud is responsible for providing the International Foundation’s 33,000 members with the latest information on employee benefits regulations, best practices and trends. She oversees the production of the Foundation’s U.S. and Canadian magazines, Benefits Magazine and Plans & Trusts, the member exclusive daily e-newsletter Today’s Headlines, and the International Foundation’s research reports that provide data on employee benefit topics such as financial education, workplace wellness, flexible work arrangements and paid leave. Ms. Kolsrud is a host of the Talking Benefits podcast and a regular contributor to the Word on Benefits blog. She has actively followed the implementation of the Affordable Care Act since its passage in 2010, and oversees the International Foundation’s ACA University, a comprehensive online resource to help plan sponsors remain compliant. Ms. Kolsrud also serves as staff advisor to the Foundation’s Professionals committee and the Affordable Care Act (ACA) Expert Panel. Ms. Kolsrud received a Master of Arts degree in Library and Information Science from the University of Iowa and a Bachelor of Arts degree in French from the University of Northern Iowa. She received her Certified Employee Benefit Specialist (CEBS) designation in 1995.
Nick Busalacki, Senior Manager for Global Learning Design, Johnson Controls' Buildings Technologies and Solutions
Nick is the Senior Manager for Global Learning Design as part of Johnson Controls’ Buildings Technologies and Solutions business. In this role, Nick is responsible for the strategy, process, and creation of training solutions supporting HVAC, Security, and Fire products and channels across the globe. In this capacity, his team creates over 250 deliverables annually supporting thousands of learners with formal education, on the job training, and performance support tools. In addition to leading these efforts, he is charged with ensuring the development and training of his team of learning experience designers and developers, providing the most up to date and innovative learning philosophies and technologies to the team. Nick graduated from Saint Louis University with a Bachelor’s degree in Psychology and a minor in Education. He has since completed his Master’s Degree in Operations Management from the University of Arkansas as well as multiple levels of professional military officer education.
Wendie Lindberg, Compensation Director, MRA - The Management Association
Clients, coworkers, and employees describe Wendie as straightforward, analytical, reasonable, and friendly. She enjoys partnering with the organizations she works with and learning more about their industries and operations. Wendie is a versatile, experienced human resources professional with a record of successful consulting projects. At MRA, she works with organizations to develop compensation programs and assists organizations with FLSA compliance. She also provides training for organizations in the areas of compensation and performance management. Wendie has more than 20 years of human resources experience and has held positions as specialist, generalist, and senior management. With her in-depth experience, Wendie is able to provide thorough and accurate advice and services to her clients. She also has a genuine interest in helping her clients meet their goals. Wendie hold a PHR certification—Professional in Human Resources.
Jennifer Archer, Vice President of Human Resources, VStar Entertainment Group
Jennifer Archer was named Vice President of Human Resources (VP of HR) of VStar Entertainment Group in January 2018 and continues in her role as an Executive Committee member, a position she has held since the company was formed after a merger in 2015. In her time with VStar, Jennifer has created innovative ways to engage all employees and re-establish the VStar culture while managing tremendous growth, maintaining the corporate infrastructure and supporting the current portfolio of family-friendly live entertainment tours. Prior to joining VStar Entertainment Group, Jennifer’s 15 plus years of management experience includes working with Target Corporation and Herberger’s Department Store in various roles in Management to Human Resources. Jennifer earned a Bachelor of Science in Human Resource Management from the Metropolitan State University, St. Paul Minnesota and in 2017, earned her SPHR.
Kristie Haase, Employee Engagement Survey Manager, MRA - The Management Association
Kristie’s passion is strengthening the relationship between employee and employer to meet business needs. Kristie’s mission is to align satisfaction and investment as well as realistically evaluate alternatives for both employee and employer. The result: a satisfied, engaged employee committed to the organization. Kristie has served as an HR generalist for 17 years in the manufacturing, distribution, and health insurance industries. She has worked in the private, public, and nonprofit sectors. Known for her customer focus, Kristie’s clients describe her as an advisor, coach, and trusted business partner. Kristie earned a master’s degree in industrial/organizational psychology and human resource management from Appalachian State University in Boone, NC, and a bachelor’s degree in psychology from the University of North Carolina at Chapel Hill, NC.
Kathy Henrich, Co-chair Talent Pipeline Initiative, Advancing AI Wisconsin
Kathy Henrich has been an executive with IBM for over 10 years leading sales and partnership organizations within IBM's services, software, and hardware divisions. Her success in turning around challenged units came as a result of building organizational capability and skills. In July, she returned to school to get her masters in Workforce and Talent Development focused on how we best prepare our workforce for the era of artificial intelligence. Since then she has been co-leading a Talent Pipeline initiative within Advancing AI Wisconsin which focuses on increasing awareness and preparedness of WI businesses for AI technologies.
Susan Fronk, President and CEO, MRA – The Management Association
Susan Fronk is president and CEO of MRA–The Management Association, one of the largest employer associations in the nation. Susan leads a staff of 220 HR and business professionals who annually help 4,000 employers to recruit, develop, and retain a powerful workforce. President since 1999, Susan has led the organization through growth and steadily increasing member value. Susan joined MRA in 1984 after managing employee and labor relations, employment, EEO, and affirmative action for a 2200-employee division of American Hospital Supply Corporation. Over the course of twenty years, Susan rose through the MRA ranks in a variety of human resource and management positions that prepared her to lead the organization. Susan is passionate about the exceptional service MRA provides to its members 24/7; she says it is a privilege to work with so many future-focused business leaders and to support growing companies to help the economy thrive.
Guy Mingo, CEO, Marsden Holding, L.L.C.
As CEO of one of America’s largest privately-held building maintenance and security firms, Guy Mingo is recognized by his peers as a leading voice in the industry. Guy was hired in 1978 by the legendary Skip Marsden and quickly rose through the ranks. Over the next decade he learned every facet of the business and eventually was promoted to President and COO. In 2002 Guy was elevated to CEO. Under his leadership the firm has exploded in growth, now operating in 47 states with 11,000 dedicated employees. In 2011 Guy was elected to the Twin Cities Business Hall of Fame.
Giving back has been a cornerstone of Guy’s commitment to his broader community. It is clearly demonstrated in his current and past commitments to the Regions Hospital Foundation Board, the Make-A-Wish Foundation of Minnesota, Goodwill Easter Seals, Hope Academy, and the Alzheimer’s Center for Aging and Memory fundraising campaign. Under Guy’s leadership Marsden has contributed 10% of pre-tax profits to charitable organizations. Guy is a certified Building Service Executive (CBSE).
Tom Goodmanson, President and CEO, Calabrio
Tom Goodmanson, President and CEO of Calabrio, has more than 20 years of experience leading fast growing dynamic software and technology companies. Since assuming the CEO position in 2009, Tom is credited with reinventing the company and its culture around a strategy to expand value and reach through new, innovative products, and remarkable customer experiences. Addressing the market need for simpler solutions to complex customer interaction challenges, Tom’s vision to redefine the standard for software ease-of-use has been instrumental in making Calabrio one of the fastest growing companies in the industry. Prior to his role at Calabrio, Tom was a senior leader in several successful technology-based companies, including Gelco Information Network and Magenic Technologies. Tom currently holds a board seat at Virteva. Tom has a B.S. degree in Accounting from St. Cloud State University.
Sarah Richards, President and CEO, Jones Metal
Sarah was born and raised in Mankato, and from an early age wanted to be the first female quarterback for the Minnesota Vikings. Instead, she became a PGA Pro and worked in the Twin Cities and Florida as a golf professional for nearly 30 years. When Sarah returned to Mankato to join the family business, Jones Metal Inc., she aspired to promote her family’s legacy of entrepreneurship and her great-grandmother’s legacy of non-traditional roles for women in the community. This drives her work at Jones Metal, where she is president and CEO and a third-generation owner along with her brother and sister. One of her co-workers observes, "Working with Sarah is demanding, fulfilling and fun at the same time, as Sarah constantly strives for excellence in the management team and the entire company. She is an outstanding boss, leader, and friend."