The Institute of Management (Training) is committed to help your business or organization succeed by improving the performance, behavior, and skill set of your employees. Our training programs cover a myriad of topics; a few are mentioned below. All are presented by our seasoned human resource professionals and business-savvy management team.
For a current list of all scheduled training, click here for our Training Web site. If you have unique needs, please call and we will work with you to arrange onsite training or to create a program for your employees.
For information on onsite training:
In Wisconsin call (800) 488-4845
In Illinois call (800) 679-7001
In the Quad Cities call (888) 516-6357
Compensation and Benefits
- Benefits Certificate Series
- Writing Job Descriptions
- COBRA Administration
- Wage and Hour Basics
Customer Relations and Sales
- Business Writing
- Customer Contact Training
- Internal Customer Relations
- Negotiation Skills
- Public Speaking
- Executive Presentation Skills
- Call Center Training
- Telephone Skills
- Interpersonal Coaching
- Presentation Skills
- Sales Training
Human Resources
- Drug and Alcohol
- FMLA
- General Human Resource Issues
- Labor Relations
- Recruitment and Retention
- Harassment Avoidance
- Affirmative Action Compliance and Plan Development
- Employment Interviewing
- Employment Law Compliance
- The Supervisor and the Law
- OSHA Compliance
- Safety and Health
- Strategic Human Resource Planning
- Human Resource Certificate Series (two)
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Management and Leadership Development
- Anger Management
- Coaching Skills
- Effective Listening Skills
- Managing Relationships
- Performance Reviews
- Time Management
- Assertive Management
- Critical Thinking Skills
- Management Style Development
- Motivation
- Stress Management
Quality, Manufacturing, and Teams
- Continuous Improvement
- Housekeeping
- Project Management
- Quality Systems Training
- Supplier Certification
- Measuring Team Performance
- Facilitator Training
- ISO/QS System Training
- Purchasing
- Set-Up Reduction
- Team Building
- Mistake Proofing
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Please note: MRA offers Continuing Education Units (CEU's) and Human Resource Certification Institute Credits (HRCI) for some of its programs. Please see individual program descriptions for CEU information.
Business Training Library
Would you like to have access to hundreds of videos without having to buy or rent them every time you need them? If the answer is yes, click here for a solution.
For more information about these services, e-mail us at institute@mranet.org or visit our course catalog.
