Director, Marketing & Communications
“Customer satisfaction is worthless. Customer loyalty is priceless.” - Jeffrey Gitomer
Sarah Kendall brings nearly 15 years of marketing and communications experience to her position. She oversees MRA's Creative Services team to maximize messaging and visual impact of collateral. Sarah's professional background includes leadership roles in many facets of marketing including strategic planning, product development, member relationship management and events. In her previous role at Harley-Davidson, she served as Marketing Manager, shepherding the development of strategic marketing plans for the Harley-Davidson Museum membership and multiple lines of business.
- Bachelor's degree, International Relations, University of Wisconsin
- MBA, Alverno College