MRA Webinar Library

FMLA is an HR issue? Right? Wrong! Your managers and supervisors play a critical role in your FMLA compliance efforts. As "legal agents," your managers and supervisors are on the front line of FMLA compliance as they deal with the daily absences of your employees.
(click here for more information)

Many organizations potentially face union organizing activities and want to know how best to respond. This webinar will summarize the current state of union organization efforts and related legal rules and focus on the actions management should and should not take in response to union activity, both inside and outside of the organization.
(click here for more information)

Attracting and retaining the right employees often begins during the recruiting and interviewing process. Learn the critical interviewing dos and don'ts in this valuable overview.
(click here for more information)

Almost anyone can be "difficult" from time to time. Stress on the job or in an employee’s personal life can lead to unacceptable behaviors at work. Then there are the “chronically difficult”, those for whom being difficult seems to be the rule rather than the exception. Smart managers realize that there will always be difficult employees and that it's their job to deal with them. This webinar will share some strategies and tips to encourage appropriate behavior, because we all know - if you don't deal the problem, it will only get worse.
(click here for more information)

What can we do with all that data we are collecting? Learn 3 ways to make your data analysis more useful at telling the story of what is going on in your department or organization. You don't have to have a Belt to make your data analysis impress!
(click here for more information)

Has the erratic economy put your company’s customer service on the critical list? Customer service is not dead! Every customer contact leaves an impression, either positive or negative. Learn how your business acumen–knowing your customer and understanding their business–can improve your vital statistics; and use social media and technology to infuse new life into your service.
(click here for more information)

FMLA is intended to allow employees to balance their work and family life by taking reasonable unpaid leave for medical reasons, for the birth or adoption of a child, for the care of a child, spouse, or parent who has a serious health condition, for the care of a covered service member with a serious injury or illness, or because of a qualifying exigency arising out of the fact that the employee’s spouse, son, daughter, or parent is on active duty or call to active duty status in support of a contingency operation. The Act is intended to balance the demands of the workplace with the needs of families, to promote the stability and economic security of families, and to promote national interests in preserving family integrity.

In this program, “The Federal Family and Medical Leave Act – Essential Fundamentals” we will provide you with a concise overview of key federal FMLA issues.

In this program, we’ll show you how to manage an FMLA leave from start to finish. Our intent is to provide you with a concise set of steps to help guide you through the FMLA process.

In this program, we’ll be focusing on the 12-month period options available in the regulations, the interaction with State leave laws, requirements for leave involving care of an injured or ill service member, and tracking employee FMLA usage.

There are several key decisions that need to be made when an employee calls in sick. First, is the condition covered by the FMLA regulations? Second, is the employee eligible for FMLA? Third, how do I confirm the condition is covered by the regulations? Fourth and finally, how do I communicate to the employee that the absence may or may not be covered by FMLA?

We’ll look at each decision step and provide you with concise instructions on how to administer the leave.

Part of FMLA entitlement is the availability of leave for the serious health condition of the employee, an immediate family member, or a covered service member’s illness or injury.

There is more than one definition of a serious health condition in the regulations, and it’s important for an organizations FMLA administrator to be familiar with these definitions.

The law specifically redefines what constitutes a "major life activity" the scope of the tem "substantially limits: and when an individual is regarded as disabled under the ADA.
(click here for more information)

The Americans with Disabilities Act Amendments Act (ADAAA) final regulations become effective May 24, 2011. These regulations contain some important changes from the proposed regulations issued in January, 2009. With these changes, more people will now qualify as “disabled” under the law. Learn about the changes and what your organization must do to comply with the ADAAA.
(click here for more information)

Managers and supervisors learn how to respond when encountering workplace substance abuse. Proven techniques for legally observing, confronting, documenting, and confirming suspected abuse problems are demonstrated and practiced. Feel more comfortable and confident when addressing these issues. Recognize the signs and symptoms associated with workplace substance abuse.
(click here for more information)

Many organizations potentially face union organizing activities and want to know how best to respond. This webinar will summarize the current state of union organization efforts and related legal rules and focus on the actions management should and should not take in response to union activity, both inside and outside of the organization.

Designed for front line supervisors and middle managers, the program will reveal how to recognize and initially respond to union organizing activities. Additionally, participants will explore the management skills necessary to increase employee engagement and motivation in a union-free environment.
(click here for more information) 

Are You Ready for the Changes to Wisconsin Domestic Partnerships?
Hear attorney Bob Simandl provide an overview of the legislative impact on your summary plan descriptions (SPDs), policies, procedures, and forms.
(click here for more information) 

Understand the essential information you need to know in order to determine if a position is eligible for overtime (nonexempt) or exempt from overtime and/or minimum wage requirements under the federal Fair Labor Standards Act as revised in 2004.
(click here for more information) 

This program focuses on the basics of the laws, implementation of forms, the significance of certain provisions, and why, when, and how employers should take action so as to preserve their rights under the federal and state laws.
(click here for more information) 

FMLA is an HR issue? Right? Wrong! Your managers and supervisors play a critical role in your FMLA compliance efforts. As "legal agents" your managers and supervisors are on the front line of FMLA compliance as they deal with the daily absences of your employees.
(click here for more information) 

Do you need insight into, and an understanding of GINA, one of the major components of HIPAA (the Health Insurance Portability and Accountability Act)? Did you know that there are recent regulation changes implemented by the EEOC, (effective November 9, 2010), that may require immediate action and preparation on the part of employers working with GINA?
(Click here for more information)

This webinar discusses planning and conducting a layoff, appropriate communications with employees (both those laid off and those retained), and best practices to help avoid a discrimination lawsuit.
(click here for more information) 

Under the Immigration Reform and Control Act (IRCA), all organizations are responsible for verifying an employee's eligibility to work in the U.S. by using a Form I-9. This focused briefing discusses the current status of the federal regulations, reviews the essence of the employer's obligations as enforcers of IRCA, and offers tips on avoiding prohibited discrimination practices. It is much more complex than simply filling out a form. Many employers don't get it right, resulting in potentially costly violations.
(Click here for more information)

An overview of the steps of investigations including the importance of complete, confidential and properly documented investigations.
(click here for more information)

Don’t play games when it comes to evaluating your applicants’ qualifications. What you see is not always what you get! This seminar presents a proactive approach to obtaining information on the work history and qualifications of potential employees. Certain reference-checking laws that protect employers who provide truthful, job-related information are also discussed. Attendees learn what every employer needs to know in the hiring of its employees and the dissemination of information on former employees.
(Click here for more information)

On November 19, 2009, US Immigration and Customs Enforcement (ICE) Assistant Secretary John Morton announced 1,000 new workplace audits to hold employers accountable for their hiring practices. How will your I-9 forms hold up? MRA has teamed up with attorney Michael Runde to provide you with timely I-9 information to help you get your records up-to-date and ready for inspection.
(click here for more information)

The termination process can be difficult to handle even under “ideal” circumstances. Failure to follow sound guidelines could mean legal liability to an organization. Discover the critical issues and guidelines that will help you to properly conduct a termination.
(click here for more information)

This webinar for non-supervisory employees addresses the types of behaviors that constitute sexual and other unlawful harassment, the employee's responsibility to report such conduct, and retaliation against employees who report harassment or participate in the investigation of a complaint. This webinar is available at annual subscription rates.
(click here for more information) 

MRA’s unlawful harassment training webinar for supervisors and managers covers the types of behaviors that constitute sexual and other harassment, the employee’s responsibility to report such conduct, and the consequences for engaging in harassing behavior – all in a way that promotes general respect throughout the organization.
(click here for more information) 

Find out how to get foreign workers into the U.S., minimize red tape, and watch out for your company's best interests.
(click here for more information)

Participants gain insight into and understanding of the major components of HIPAA (the Health Insurance Portability and Accountability Act). Employers must be aware of their responsibilities under each key aspect of HIPAA, from portability (including issues of preexisting condition and special enrollment rights), privacy rules, security rules, and wellness program issues.
(click here for more information)

Well-written job descriptions are a vital part of your organization's success and compliance. This webinar reviews the process to follow when developing and writing descriptions also referred to as “job analysis”. This webinar provides samples and resources.
(click here for more information)

Many organizations potentially face union organizing activities and want to know how best to respond. This webinar will summarize the current state of union organization efforts and related legal rules and focus on the actions management should and should not take in response to union activity, both inside and outside of the organization.

Designed for front line supervisors and middle managers, the program will reveal how to recognize and initially respond to union organizing activities. Additionally, participants will explore the management skills necessary to increase employee engagement and motivation in a union-free environment.
(Click here for more information)

When meetings get off track, you waste time, energy, and resources. Meeting leaders can make sure their groups stay focused and productive by using a process for planning, conducting, and following up meetings. Learn ways to increase participation and minimize disruptions while you make every meeting minute count.
(click here for more information)

This webinar will provide a basic overview of continuous improvement concepts. It will introduce a work flow analysis tool that one company used to improve a receiving process. After watching this webinar, you will have the knowledge needed to try this work flow tool on a process in your own company.
(click here for more information) 

We live in a unique time. Never before have four such distinctly different generations inhabited the workplace at the same time. With vastly different values, work ethics, and motivations, managing the generations can be stressful and challenging. This webinar can help reduce that stress by providing valuable information to increase your understanding of all four generations. You will also receive recommendations for effectively leading today’s diverse workforce.
(click here for more information)

This program is for those who are willing to say, "Accountability starts with me!" This program will explore the necessary elements of accountability and help develop the mindset that leads to being more proactive. Participants will learn about being personally accountable and how to overcome internal and external obstacles.
(click here for more information)

This webinar gives managers and employees the knowledge and tools to develop trackable goals and objectives for better performance management. Learn what S.M.A.R.T. Goals are and are not. Learn how to develop comprehensive and comprehensible goals using the SMART Goals format.
(click here for more information)

These modules can be purchased and shared with employees facing lay-off to assist them in their efforts to secure new employment. Subjects Include: General Advice; Resumes & Cover Letters; Networking; Interviewing; Using Job Boards; Personal Branding & Differentiation; Using LinkedIn; Negotiation.
(click here for more information)

Learn to do the right things first. Gain tools, tips and tricks that make "getting it done" more efficient. Learn habit-changing thought-processes which assist in you time-management success!
(click here for more information)

This program is for those who are willing to say, "Accountability starts with me!" This program will explore the necessary elements of accountability and help develop the mindset that leads to being more proactive. Participants will learn about being personally accountable and how to overcome internal and external obstacles.
(click here for more information)

Explore the impact of nonverbal communication on your interactions with colleagues, clients, and customers. Learn how to avoid misunderstanding by using your voice and body language to enhance your words.
(click here for more information) 

This webinar builds awareness about the importance of diversity by defining diversity and the four layers of human differences. It helps participants understand changing demographics in the workplace and discusses how prejudices and stereotypes are formed.
(click here for more information)

Attracting and retaining the right employees often begins during the recruiting and interviewing process. Learn the critical interviewing dos and don'ts in this valuable overview.
(click here for more information)

As social media sites have increasingly permeated the workplace, LinkedIn in particular has emerged as a powerful, multifaceted recruiting tool. This webinar will provide an intensive overview of using LinkedIn to effectively recruit.
(click here for more information)

If you are struggling to pull in the right candidates, learn how to write a job posting that will get results. Learn the difference between a job posting and a job description and gain an understanding of why they are not mutually exclusive within online recruiting. Through this webinar you can gain a better understanding of what should and shouldn't be included in your online job advertisement and how to bring the right talent to you.
(click here for more information)

Learn how to make a strong, positive impact on your customers. Analyze the factors that affect the customer's relationship with you and their perceptions of how you handle their business while at the same time projecting a confident business image.
(click here for more information)

Using Search Engines Effectively! Your employees use the web in support of job-related tasks, and that invariably requires using search engines like Google. Every minute your employees spend sifting through questionable search results, looking for the information they need, is a direct hit on productivity -- and your bottom line. This webinar shares a variety of powerful techniques to improve the quality of search results. Plus a simple shortcut to accomplish the same powerful results without remembering any special search syntax. This concise, engaging webinar is packed with power tips and useful techniques which can save you and your colleagues a lot of time and frustration.
(click here for more information) 

Whether to using it for personal benefit, or determining whether it's a useful resource for their business, senior executives have a lot of unique concerns about LinkedIn and other social media. They also should be aware of the considerable risks that accompany not utilizing social media. This webinar starts with an informative overview of social media and a quick catalog of common social media sites. Finally, it outlines “the 10 things senior executives should know about social media” and provides practical recommendations.
(click here for more information)

How Anyone Can Use Social Media for Professional Development and More.
(click here for more information)