The first rung on the supervision ladder, the lead position, is also the first line of management representing the organization to employees. Leads are directly responsible for both results and employee satisfaction. Leads are normally selected based on technical expertise, but expertise has little to do with leadership.
This course introduces the foundation of basic supervisory skills which are covered in detail in Supervision Part I: Fundamentals of Leadership. You will learn and apply techniques to improve communication, interaction, and innovation skills.
- Make you aware of the expectations of your position.
- Provide techniques to enhance communication skills.
- Help make the transition from employee into management.
- Develop people skills.
Who Should Attend:
Newly appointed individuals in a lead position. Experienced lead persons seeking to further develop and obtain a basic foundation of supervisory skills.
If You’re Located in WI, IL, IA: