We are not all great writers, yet most of us are forced to write daily, via e-mail. This unique form of communication is a wonderful follow-up tool, but it can be a challenging conversation starter. This half-day program will allow participants to understand the best practices using e-mail, and help them to know when and when not to use it, and how.
- Review e-mail best practices and the role e-mail plays in the workplace.
- Write professional e-mails using the accepted rules of grammar, punctuation, language, and proofreading.
- Avoid emotional and inappropriate e-mails.
Who Should Attend:
Anyone who regularly uses e-mail for business communication.
- Technical skills