E-mail is a primary means of communication in the business world. Are your e-mail messages as effective as they could be? Do they get the results you want? Do they follow e-mail best practices?
During this half-day workshop, you will recognize the latest techniques for writing e-mails that make it easy for your readers to read, understand, and respond to your messages.
What You Will Learn:
- Review e-mail best practices and the role e-mail plays in the workplace.
Organize e-mails clearly to get the results you want.
Write professional e-mails using the accepted rules of grammar, punctuation, language, and proofreading.
Differentiate when to use e-mail and when not to use e-mail.
Avoid emotional and inappropriate e-mails.
Who Should Attend:
Anyone who regularly uses e-mail for business communication.