This series is for those individuals who provide leadership or formal guidance to a work group without the power to hire, to fire, or conduct performance reviews. (They may be called group leaders, team leaders, coordinators, leaders of work groups, “go to” people, etc.) These employees often do the work while providing leadership to their work group.
This series introduces the important principles of motivation, interpersonal communication, employee training, influencing others to achieve results, meeting organizational objectives, and resolving conflict. Using a combination of discussion, case study, and skill practice, participants are prepared to be more productive within their organization by developing their leadership skills. This series is also effective for individuals that are being groomed for a leadership-type role.
For new supervisors and managers who have the responsibility to hire, fire, promote, and evaluate performance, the Principles of Leadership Excellence Series is strongly recommended.
This series is for persons in lead worker or group leader positions who are not officially “management” employees and is valuable for both new and experienced group leaders from office, manufacturing, and service organizations.
Frontline Leadership Certificate Series 2017 Schedule
Courses in this series: