This series is for those individuals who provide leadership or formal guidance to a work group without the power to hire, to fire, to promote, or to conduct performance reviews. "Frontline Leaders" may be called group or team leaders, seniors, leads, coordinators, leaders of work groups—or may simply be our "go to" people. These employees often do the work while simultaneously providing leadership direction and supervision to their work group. This series is excellent for individuals that are being prepared for future leadership roles.
This introductory leadership series teaches the important principles of motivation, interpersonal communication, employee training, influencing others to achieve results, meeting organizational objectives, and resolving conflict. Using a combination of discussion, case study, and skill practice, participants are prepared to be more productive within their organization by developing their leadership skills.
For new supervisors and managers who have the responsibility to hire, fire, promote, and evaluate performance, the Principles of Leadership Excellence Series is strongly recommended.
When you complete the entire series, you'll receive a framed certificate recognizing your achievement.
Who Should Attend:
This series is valuable for both new and experienced frontline leaders from office, manufacturing, and service organizations. These individuals are not officially "management" employees, but provide leadership, direction, or guidance to a work group without the power to hire, fire, promote, or conduct performance reviews.
Frontline Leadership Certificate Series 2017 Schedule
Courses in this series:
If You’re Located in MN:
Please refer to Leadership for Leads for lead training.