Wednesday, February 22, 2012

Meet MRA


Jodi Medley-McMahon

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Quality Management Services at MRA

Regardless of industry, every organization needs to manage the quality of its products or its services. MRA’s quality professionals have the knowledge and practical, hands-on experience to assess your organization’s needs and offer options for your consideration. We can assist with the implementation of an ISO quality management system.

We can:
  1. Coach your process improvement team to an effective solution for a problem
  2. Teach you the fundamentals of statistical process control or the absolute essentials to managing successful projects, or 
  3. Have one of our professionals serve as your acting quality manager

MRA offers a number of courses related to quality and quality management. Our courses can be offered at your site and can be customized to your specific needs. We work with you to determine training objectives and to develop content that hits the mark. We can customize a course on almost any quality topic you can identify.

Consulting services offered:
  • ISO 9001 Gap Audits
  • ISO 13485 Gap Audits
  • ISO 9001 or 13485 Systems Implementation
  • Contract Internal Auditing
  • Procedure or Quality Manual Writing
  • Interim Quality Manager
  • Quality Improvement Project Consulting
Public Courses offered:
  • Problem Solving Techniques
  • Internal Auditing for ISO-based Systems
  • 5S Organizational Strategies
  • Transforming the Organization to a Lean Culture
  • Project Management: the Human and Technical View
Partial List of Targeted Courses at Your Location:
  • Basics of Statistical Process Control (SPC)
  • Advanced SPC
  • The True Power of a Quality Management System
  • Process Failure Modes and Effects Analysis (P-FMEA)
  • 8D Problem Solving
  • Root Cause Analysis

Learn More

Talk to the Experts:

In Northern Illinois
Doree Kaforski at 800.679.7001 or Doree.Kaforski@mranet.org

In Iowa/Western Illinois
Laurie Johnson at 888.516.6357 or Laurie.Johnson@mranet.org

In Wisconsin or other locations
Business Development at 800.488.4845 or BusinessSolutions@mranet.org

Testimonials

“As a company, we have used MRA for special projects and training staff throughout the past 15 years. When we lost our Quality Assurance Manager, we turned to MRA to provide us assistance in ensuring our newly created quality plan was further refined. This was critical because it was part of a major customer’s requirement for business that we had been awarded. The MRA consultant helped us not only pass the customer’s audit, but also helped improve our quality plan by bringing practical knowledge to the process. We have also used the association to help re-write our job description for a permanent QA staff member who will more closely match the job and culture requirements of our company.”

Keith Coursin, President
Desert Aire

 

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MRA - The Management Association | N19W24400 Riverwood Drive | Waukesha, Wisconsin 53188
WI: 262.523.9090 . 800.488.4845 | Northern IL: 847.963.9860 . 800.679.7001 | Iowa/Western IL: 309.764.8354 . 888.516.6357