Webinars are a great way to build awareness. They offer timely information from experts and the convenience of viewing them from your office with your colleagues. ALSO, with MRA's Recorded Webinar Library you don't have to worry if you didn't catch the live broadcast of a webinar. You can play it back when it works for you. Please check out the webinar offerings for 30 on Thursday and for the Quarterly Leadership Series.
March 15, 2012
Wellness Minefields to Avoid
Coordinating wellness programs can be an enjoyable function yet at the same time can be challenging. This session will share the lessons learned from the trenches of past wellness efforts. Participants will learn about minefields to avoid and receive suggestions of steps to take to reach successful outcomes.
April 19, 2012
Using Technology to Manage Information Overload
We live in a world of TMI—Too Much Information. How do I avoid drowning in emails, paper, receipts for expense reports, voicemails, forms, etc.? Take your organizational skills to the next level leveraging today’s technology tools. Whether you use a smart phone or the good ol' paper day planner—or anything in between—you’ll pick up some valuable techniques that can keep you afloat.
May 17, 2012
Stop, Drop and Roll Your Way to a Safety Audit
Learn how to conduct your own successful safety audit in this 30 on Thursday webinar. In addition to the practical “how to” instructions you’ll also learn how to help your organization understand why a Safety Audit is valuable.
June 21, 2012
Social Media Policy Best Practices
Your employees are using social media. How can you create the right foundation to strategically leverage social media while mitigating the associated risks? It all begins with a sound, balanced policy, and properly structured training for managers and employees. In this session, we’ll highlight some key ways to turn social media into a constructive tool by effectively leveraging your employees.
May 4, 2012
Dealing With Difficult Employees
Almost anyone can be "difficult" from time to time. Stress on the job or in an employee’s personal life can lead to unacceptable behaviors at work. Then there are the “chronically difficult”, those for whom being difficult seems to be the rule rather than the exception. Smart managers realize that there will always be difficult employees and that it's their job to deal with them. This webinar will share some strategies and tips to encourage appropriate behavior, because we all know - if you don't deal the problem, it will only get worse.
August 3, 2012
3 Ways to Make Data Tell Your Story
What can we do with all that data we are collecting? Learn 3 ways to make your data analysis more useful at telling the story of what is going on in your department or organization. You don't have to have a Belt to make your data analysis impress!
October 12, 2012
The Pulse of Customer Service: Tips to Stay Alive & Thrive
Has the erratic economy put your company’s customer service on the critical list? Customer service is not dead! Every customer contact leaves an impression, either positive or negative. Learn how your business acumen–knowing your customer and understanding their business–can improve your vital statistics; and use social media and technology to infuse new life into your service.