How Customer Complaints Can Be Good For Your Business
Participants will understand how and why customer complaints can be a good thing for your business:
- Explore ways customer complaints can make the difference between success and failure of business opportunities
- Examine research findings on customer complaints and discover how companies can achieve potentially a 95% success rate
- Review the 8 tips to transform customer complaints into "golden" opportunities
- Describe how to create a system to handle complaints
This webinar is scheduled to start Thursday, October 15, 2015.
Presented by: Cheryl Lucas-DeBerry, Learning and Development Manager.
This webinar will be posted to the Free Webinar Library after October 15th.
Access the 30 on Thursday Webinar