Administrative Skills |
Administrative Professionals
Certificate Series |
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Business Writing for Impact: How to
Write So People Will Read |
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Cornerstones of Superior Customer
Service |
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Essentials for Administrative
Professionals |
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Five Dimensions of Customer
Service (Webinar) |
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Grammar Basics |
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Introduction to Lean Office for
Admin Professionals |
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Juggling Multiple Priorities for
Admin Professionals |
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Your Professional Business Image |
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Developing Personal Impact |
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Developing Talent for the Future |
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Drivers of Employee Engagement |
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Leader's Look in the Mirror |
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Role of Emotion in Effective
Leadership |
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Business Writing Overview for the
Admin Professional |
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Grammar Basics |
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Communication
Skills |
Assertive Communication in the
Workplace |
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Communication Skills for Group
Leaders |
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Diversity: Sensitivity Skills in
Working With Others |
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Effective Communication and
Motivation |
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Influencing Others |
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Negotiation Skills |
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Strengthen Your Nonverbal
Communication Skills (Webinar) |
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Cornerstones of Superior Customer
Service |
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Strengthen your Nonverbal Comm
Skills (Webinar) |
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Diversity: Sensitivity Skills in
Working with Others |
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Managing the Generations (Webinar) |
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General
Management |
Achieving Results for Group
Leaders |
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Diversity: Sensitivity Skills in
Working With Others |
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Effective Training Techniques for
Group Leaders |
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Get Your Meetings Back on Track (Webinar) |
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Leader's Role in Managing Conflict |
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Managing Relationships and
Building Trust |
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Personal Accountability (Webinar) |
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Project Management: The Human and
Technical View |
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Role of Emotion in Effective
Leadership |
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Improving Your Management Style |
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Presentation
Skills |
Influencing Others (Iowa/W. Illi nois) |
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Presentation Skills |
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Sales Skills |
Negotiation Skills |
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Team Training |
Project Management: The Human and
Technical View |
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Management and Leadership Certificate Series |
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Creating an
Engaged Workforce |
Creating an Engaged Workforce
Certificate Series |
(Note: the classes to
the right comprise the series) |
Developing Personal Impact |
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Developing Talent for the Future |
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Drivers of Employee Engagement |
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The Leader's Look in the Mirror |
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Group Leadership
Series |
Group Leaders Certificate Series |
(Note: the classes to
the right comprise the series) |
Achieving Results for Group
Leaders |
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Communication Skills for Group
Leaders |
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Effective Training Techniques for
Group Leaders |
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Motivation and Trust Building for
Group Leaders |
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Resolving Conflict and Handling
Difficult People |
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Principles
of Management Certificate Series |
Principles of Management
Certificate Series |
(Note: the classes to
the right comprise the series) |
Delegation, Training, and Coaching |
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Effective Communication and
Motivation |
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Managing Conflict, Difficult
People, and Discipline |
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Managing Relationships and
Building Trust |
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Performance Management, Leading
Change |
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Strategic
Workforce Management |
Strategic Talent Assessment and
Planning Workshop (STAP) |
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Competency Management |
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Performance Management |
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Workforce Planning |
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Training: Quality |
Internal Auditing for ISO 9001
Systems |
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HR Training: Classes, Series |
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Affirmative
Action |
Affirmative Action: Don't Get
Caught with Your Plans Down |
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Affirmative Action Plan Workshop |
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Affirmative Action Recordkeeping |
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Benefits |
Fundamental of Employee Benefits
Certificate Series |
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Benefits 101: Basics for
Administration |
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Benefits Law Part One: ERISA
Overview |
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Benefits Law Part Two: Health
Insurance Legislation |
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Design and Funding and Health and
Welfare Plans |
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Compensation |
Exempt vs. NonExempt (Webinar) |
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Fundamentals of Compensation |
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Job Analysis and Job Descriptions |
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Job Descriptions and Wage Surveys |
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Wage and Hour Fundamentals |
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FMLA |
FMLA Administration in the Real
World |
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FMLA Advanced Case Study Workshop |
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FLMA - What Managers &
Supervisors Need to Know (Webinar) |
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FMLA - Federal and State
Interactions (Webinar) |
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Federal and State
Employment Law |
Employment Law Update - Federal
and Illinois |
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Employment Law Update - Federal
and Iowa |
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FMLA - Federal and State
Interactions (Webinar) |
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HR Administration and the Law |
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The Supervisor and the Law |
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General HR |
Drug and Alcohol Awareness
Training for Managers |
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Essentials of FSA, HRA, and HSA
Plans |
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Exempt vs. Nonexempt: You Need to
Know the Difference (Webinar) |
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Finance Essentials for the HR
Manager |
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HR Audit: Complete and Compliant |
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HR Metrics: ROI for HR Initiatives |
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I-9 Form Compliance: Documenting
Employee Eligibility (Webinar) |
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Internal Investigations: A How-To
Guide |
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Interviewing Dos and Don't (Webinar) |
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Investigation Essentials:
Harassment/Discrimination (Webinar) |
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Manage HR Records |
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On-Boarding: Developing a
Successful Process |
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Reference Checking - Truth or
Consequences (Webinar) |
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Terminations - A How-To Guide (Webinar) |
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Visas: Hiring Foreign Workers
Legally (Webinar) |
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Interviewing and
Hiring |
Effective Interviewing and Hiring
Techniques |
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I-9 Form Compliance: Documenting
Eligibility (Webinar) |
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Interviewing Dos and Don'ts (Webinar) |
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On-Boarding: Developing a
Successful Strategy |
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Reference Checking - Truth or
Consequences (Webinar) |
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Visas: Hiring Foreign Workers
Legally (Webinar) |
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Recruiting |
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Recruiting: Using Linkedin to
Attract Job Seekers (Webinar) |
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Recruiting: Trends
with ROI |
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Recruiting: 5 Ways to Lose Top
Candidates |
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Recruiting: Improving Your Career
Website to get Better Results |
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Recruiting: Talent Management
Software – What Can They do for Your Company? |
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Recruiting: Writing Job Postings
That Attract the Right Talent (Webinar) |
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Safety/Worker's
Compensation |
Fundamentals of Safety and
Worker's Comp Mgmt |
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OSHA Hazardous Materials
Compliance |
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OSHA's 10-Hour Voluntary
Compliance Course |
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OSHA's 30-Hour Voluntary
Compliance Course |
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OSHA Injury and Illness
Recordkeeping Requirements |
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OSHA's Personal Protective
Equipment |
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Train-the-Trainer for Lift Truck
Operator Coaches |
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Supervisory |
Drug and Alcohol Awareness
Training for Supervisors |
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FMLA - What Managers/Supervisors
Need to Know (Webinar) |
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The Supervisor and the Law |
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HR Certificate Series |
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Fundamentals of
Employee Benefits Cert Series |
Fundamentals of Employee Benefits |
(Note: the classes to
the right comprise the series) |
Benefits Law Part One: ERISA
Overview |
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Benefits Law Part Two: Health
Insurance Legislation |
|
Design and Funding and Health and
Welfare Plans |
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Essentials of FSA, HRA, and HSA
Plans |
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Foundations for
HR Administration Cert Series |
Foundations of HR Administration
Certificate Series |
(Note: the classes to
the right comprise the series) |
HR Administration and the Law |
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Benefits 101: Basics for Administration |
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Manage HR Records |
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Effective Interviewing and Hiring
for HR Professionals |
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Job Descriptions and Wage Surveys |
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Wage and Hour Fundamentals |
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Fundamentals of Safety and
Worker's Compensation Mgmt |
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Discipline and Discharge Without
Worry |
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Preparatory Classes for HRCI Certification |
PHR/SPHR Preparation |
