Joe’s extensive background in leadership and management has led to the development of his specialty—helping organizations to be effective while investing in the professional and personal lives of the leaders in those organizations. His skills have been honed by almost 15 years in restaurant management, more than 5 years in human services management / administration, and at MRA’s Institute of Management since 2001. Joe’s well-rounded professional experience includes operations management, organizational planning, inventory control, training, human resources, fundraising, customer service, performance management, bookkeeping, scheduling, and purchasing.
His understanding of business allows Joe to conduct training programs on numerous topics at our conference centers in Waukesha, Palatine, and
Quad Cities (Moline, IL) while also working with many individual companies developing customized training programs that address their unique concerns.
Participants in Joe’s programs consistently give him excellent ratings as an enthusiastic and dynamic instructor in the Leadership for Group Leaders, Principles of Management, and the Applied Leadership Series, as well as many specialized programs such as Effective Time Management and Improving Customer Relations. When asked about his philosophy Joe explains, “In order for training to be effective, I have to combine the objectives of the program with the needs of the participants so they get maximum value from the training. My goal is to make the principles and techniques learned in the classroom transferable back to each participants ‘real world.’ I do this by building upon—or challenging—the experience of participants.”
Joe holds a Bachelor of Arts degree in Biblical Studies from the Moody Bible Institute in Chicago. He has been a certified Crisis Prevention Instructor. In addition to his work at MRA, he currently serves on the Board of Directors for two nonprofit organizations and is the President of the Board for one of those organizations. Joe is also in high demand as a public speaker and has provided many schools, groups and organizations with challenging and encouraging messages.